Ms. Jackson is especially gratified by obtaining her master's degree in information technology, as well as residing in her present role as a services sales executive.
MURFREESBORO, TN, December 27, 2022 /24-7PressRelease/ -- Chanda D. Jackson, MSIT, has been included in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected based on current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all considered during the selection process.
Inspired by her father, Charles, who worked in computer science prior to and throughout serving in the Vietnam War, Ms. Jackson, the mother of two daughters, Saraiye and Sianna, presently excels as a services sales executive for SHI International Corporation. In her role since 2022, she monitors active, prospective, and planned projects, ensures quality standards, and identifies opportunities that orchestrates efficient and effective services solutions with commercial and public sector clients, partners, and internal teams to optimize digital transformation goals and engagement profitability. Prior to this position, Ms. Jackson served as the account manager/services solutions sales professional supporting Microsoft and, subsequently, the senior account manager for ServiceSource International Incorporated from 2021 to 2022, through which she provided superior customer service and client satisfaction through developed and implemented strategic plans that managed and grew client accounts via support of Microsoft products.
In the early stages of her career, Ms. Jackson gained valuable expertise in business to consumer (B2C) and business to business (B2B) sales, account management, technical support, customer service and business development, among other subject areas, in IT services, mobile telecommunications, car rentals, security systems, and retail industries through and behalf of various Fortune 500 and Fortune 1000 organizations such as Microsoft, T-Mobile, Terminix, and ADT Security. She also served in managerial positions with Hertz Car Rental, Mattress Firm, and Sally's Beauty Supply, among other companies. Throughout her career, Ms. Jackson has identified risks and barriers to success, demonstrated positive behavior with both external and internal customers, and analyzed customer requirements for satisfaction and collaboration, leading to the successful position she is recognized in today.
Outside of her primary work responsibilities, Ms. Jackson contributes to the community as a mentor and program advisor for the University of South Florida Muma College of Business' digital marketing executive program. To remain abreast of changes in her field, she also maintains membership with the Information Systems Security Association (ISSA), ISSA's Privacy Special Interest Group (SIG), ISSA's Women in Security Special Interest Group (SIG), International Association of Privacy Professionals (IAPP), and the Blockchain Council. She is also affiliated with several LinkedIn groups such as Operation Secure Nashville (OPSECNASH), Advanced Persistent Threats (APT) & Cyber Security, Technology Sales Professionals, Information Security Community, Container Security, Trend Micro Partner Network, Big Data, Data Science, AI, IoT, Cyber Security & Blockchain, Machine Learning Community (Moderated), Cloud Security Alliance, PrivacyConnect Nashville, Technology Sales Professionals, Microsoft Partner Network, and Leadership Think Tank, among others.
A specialist in the field of information technology, Ms. Jackson received a Bachelor of Science in organizational leadership and supervision from Purdue University in 1999. She went on to earn a Master of Science in information technology for security management from Colorado Technical University in 2020 and a digital marketing professional executive certificate from the University of South Florida in 2022. In 2008, she was also an alternative teaching certification intern in special education for EC-12th grade in Houston, Texas.
While her career has been filled with highlights, Ms. Jackson is especially gratified by obtaining her master's degree in information technology, as well as residing in her present role as a services sales executive for SHI International Corporation. She advises that the cornerstone of her success has been her support system, especially her parents, Charles and Hope, grandparents, her younger sister, Chanean, as well as numerous friends and colleagues. In the future, Ms. Jackson intends to earn an executive leadership role in her current organization.
About Marquis Who's Who®
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Today, Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. Marquis® now publishes many Who's Who titles, including Who's Who in America®, Who's Who in the World®, Who's Who in American Law®, Who's Who in Medicine and Healthcare®, Who's Who in Science and Engineering®, and Who's Who in Asia®. Marquis® publications may be visited at the official Marquis Who's Who® website at www.marquiswhoswho.com.
# # #