All Press Releases for May 21, 2024

Marquis Who's Who Honors Rodney Apura for Expertise in Technology

Rodney Apura builds on a career of over two decades in technology, consulting and customer success

Mr. Apura currently serves as a Senior Director of Customer Success at Zendesk, a role he was promoted to from his previous position as Director of Customer Success.

    BURLINGTON, MA, May 21, 2024 /24-7PressRelease/ -- Rodney Apura has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Mr. Apura currently serves as a Senior Director of Customer Success at Zendesk, a role he was promoted to from his previous position as Director of Customer Success. In this capacity, he is responsible for meeting with strategic customers to ensure they receive the necessary support from Zendesk and its team, securing renewals, driving growth, and leading highly impactful business transformation initiatives. In addition to his current position, Mr. Apura has been an advisory council member at The George Washington University School of Business since 2021.
His career also includes significant contributions as a Director of Success Management, Portfolio Lead at Salesforce, where he ideated and helped bring a new product to market named Jump Start to aid customers in implementing Salesforce successfully, the first time.

Before joining Salesforce, Mr. Apura was an Engagement Director and Solution Architect at Slalom and founded Apura Consulting, which he led from 2013 to 2017. His earlier roles include Director of Enterprise Business Systems and Director of Customer Relationship Management at NantHealth Inc., Senior Consultant positions at Accenture and Acumen Solutions, and Business Analyst roles at Art Technology Group and Analog Devices. Throughout his career, Mr. Apura has been recognized for his expertise in connecting with customers and leading teams to success.

Mr. Apura's academic background includes a Bachelor of Science in Computer Information Systems received from Bentley University in 2001. He earned a Master of Business Administration in Management Information Systems from the same institution in 2008. Additionally, Mr. Apura has earned several certifications that have contributed to his expertise, including Leading with Customer Obsession from Forrester and a certification in Transformative Leadership in Disruptive Times from The George Washington University School of Business.

Beyond his professional endeavors, Mr. Apura is actively involved in civic activities. He actively volunteers with Meals on Wheels America and Habitat for Humanity International. Mr. Apura has also contributed to Letters Against Depression, Cradles to Crayons, and the education nonprofit City Year. His commitment to community service is further demonstrated through his volunteer work as a Salesforce consultant for Strongwater Farm Therapeutic Equestrian Center. Mr. Apura is dedicated to making a difference that extends beyond his career and into his personal life.

Outside of work, Mr. Apura is a devoted husband and father to two daughters and enjoys traveling, exploring the world through food, skiing, and building Lego sets. He is determined to continue making significant contributions within the Customer Success industry while leveraging social media to inspire others professionally. Through sharing his insights and experiences, Mr. Apura aims to encourage others to achieve their full career potential.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Marquis celebrates its 125th anniversary in 2023, and Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. Marquis® publications may be visited at the official Marquis Who's Who® website at

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