CUPERTINO, CA, July 01, 2025 /24-7PressRelease/ -- Kunal Khanna has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

A renowned expert in artificial intelligence infrastructure, Mr. Khanna has made significant contributions to the field through his role as the head of DevOps, site reliability engineering (SRE), and edge platform engineering at IBM Watsonx Orders. Since 2021, he has led the observability function and platform delivery teams, implementing OpenTelemetry-based instrumentation to provide full-stack visibility across large language model pipelines and real-time AI-powered customer interactions in quick-service restaurant (QSR) environments. His role includes scaling and maintaining AI inference infrastructure across tens of thousands of edge clusters globally, ensuring secure, efficient and resilient operations.

Mr. Khanna's vocational journey is marked by notable achievements and technical leadership roles. Prior to IBM, he served as senior manager of software engineering at McD Tech Labs from 2020 to 2021, where he architected and scaled real-time AI deployments at McDonald's drive-thrus, delivering low-latency, high-availability voice assistant services across multiple markets.

Before that, Mr. Khanna held dual leadership positions at Poynt by GoDaddy—head of global release management and engineering, and director of Poynt OS infrastructure. In these roles, he oversaw the transformation of boutique deployment operations into a globally distributed platform supporting over 200,000 payment terminals.

Earlier in his career, Mr. Khanna contributed to Synopsys Inc. from 2016 to 2018, focusing on internal tools and R&D engineering to support large-scale EDA software systems. At TDK InvenSense, where he was employed from 2013 to 2016, he led Android and Python infrastructure development, supporting advanced sensor analytics for mobile platforms. He launched his career as an applications engineer at Zenverge, which was later acquired by Freescale Semiconductor and subsequently by NXP Semiconductors, focusing on multimedia technology and system-level integration.

Mr. Khanna's academic foundation includes a Bachelor of Science in computer engineering with a minor in mathematics from San Jose State University, earned in 2012. He has also earned multiple industry certifications in cloud computing, DevOps, and AI infrastructure, further underscoring his long-standing technical proficiency and commitment to continuous learning.

Beyond his corporate responsibilities, Mr. Khanna is an active contributor to the broader technology ecosystem. He is a member of a DevOps leadership collective that includes professionals from Anthropic, OpenAI and Meta, where members regularly exchange insights on developer productivity, effectiveness and the evolving challenges in AI observability and edge deployment. As a contributor to the OpenTelemetry project, he has played a key role in shaping standardized practices for tracing and metrics in distributed and edge AI environments.

Mr. Khanna is also a frequent speaker at industry conferences and meetups, where he shares practical insights on cloud-native DevOps, reliability engineering and AI-powered operations at scale. In 2024, he was featured on the MarketScale podcast in an episode titled "DevOps Meets the Drive-Thru: How IBM WatsonX Orders is Powering AI-Driven QSR Efficiency," where he discussed the future of DevOps in AI-driven environments and his work on real-time edge AI systems in the QSR industry. A committed mentor to early-career engineers, he champions scalable practices and cross-functional collaboration in high-growth technical teams.

In 2024, his contributions were recognized with the NCN Innovative Product Award, which named him the Seasonal Professional in Cloud-Native DevOps, Edge AI Deployments and LLM Analytics.

In addition, Mr. Khanna serves as a volunteer consultant for emerging startups and is the president of a community board in Lake Tahoe, where he lives with his wife and two daughters. He attributes his success to focused execution, technical curiosity and the steadfast support of his family.

Looking ahead, Mr. Khanna aspires to accelerate real-world applications of AI with a strong emphasis on business integration, operational efficiency and impact in developing economies such as India. He envisions using AI to drive innovation and service transformation in sectors including QSR, healthcare and financial services—driving inclusive economic growth and scalable innovation for broader societal benefit.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.

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