Marquis Who's Who Honors Suzanne B. Cichon for Expertise in the Insurance Industry
Press Release August 6, 2025
Suzanne B. Cichon is a Claim Director for Director's and Officer's coverage and litigation at Chubb
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FARMINGTON, CT, August 06, 2025 /24-7PressRelease/ -- Suzanne B. Cichon has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Ms. Cichon is a seasoned professional in the insurance industry who is excelling as a Claim Director at Chubb. With 16 years of experience as a claim handler, and 13 of them in Director's and Officer's coverage, she has developed profound understanding in coverage and litigation across the United States and in various venues. Ms. Cichon's diverse responsibilities include receiving new insurance claims, reviewing claims to determine coverage, contacting and communicating with insured parties, defense and coverage counsel, evaluating matters for liability, engaging in negotiations, mediations, and trials, and constant elevations of matters related to internal controls.

Having joined her company in 2009, Ms. Cichon worked as a claim assistant for handlers of Director's and Officer's coverage before advancing to the role of claim examiner. Her dedication and expertise have been widely recognized. She has been instrumental in developing financial line alliances of Chubb's third-party relations, several department internal relationships handling Employment Practices and Director's and Officer's liability, and Insureds nationwide. She has also garnered success by facilitating monthly underwriting calls and resolving issues related to submissions, insureds, and coverage.

Before pivoting into the insurance sector, Ms. Cichon was a legal assistant and paralegal for various insurance defense firms, where she compiled pleadings and oversaw case files. Earlier in her career, she was in law enforcement, holding top-secret security clearance while conducting background investigations for the federal government, clerking at a criminal court and managing a sheriff's department handling process of service. These roles honed her investigative skills, which later proved invaluable in Ms. Cichon's transition to the insurance sector.

Ms. Cichon holds a bachelor's degree in Criminal Justice from the University of New Haven since 1999 and a bachelor's degree in Legal Studies from the University of Hartford since 2005. She has also been an American Bar Association-approved paralegal since 2003.

In recognition of her accomplishments, Ms. Cichon received the SOAR Award from Chubb early in her career and has climbed the ladder from an assistant to claim handlers to a Claim Director in the prestigious Director's and Officer's line of business. She attributes her success to her diverse work experience, which has shaped her into a versatile professional capable of adapting to various roles within the insurance sector. She also credits her independence, determination, education, and diverse positions in law enforcement and legal sectors for her insurance contributions.

Ms. Cichon aims to continue advancing in her career with aspirations of progressing from Claims Director to assistant and/or vice president. She is particularly interested in continuing her specialized complex Director's and Officer's work, and alternatively, gaining experience in Kidnap, Ransom and Extortion coverage or CyberSecurity. Ms. Cichon's background in investigative work has notably been acknowledged as a valuable asset in her current position, allowing her to excel in handling complex coverage matters and continuously learn within her role.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.

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