CHARLOTTE, NC, January 27, 2026 /24-7PressRelease/ -- Marquis Who's Who, the world's premier publisher of biographical profiles, is proud to present Donté Hooker with the Albert Nelson Marquis Lifetime Achievement Award. An accomplished listee, Mr. Hooker celebrates many years' experience in his professional network and has been noted for achievements, leadership qualities, and the credentials and successes he has accrued in his field. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Mr. Hooker has established a notable career in information technology, marked by two decades of progressive experience and leadership. As a certified technical architect and chief executive officer of DTH IT Consulting since 2012, he has managed client communications, led architecture and consulting discussions, solved complex problems and designed solutions for a diverse clientele. His responsibilities include reviewing designs, gathering requirements, presenting project updates, tracking status, collaborating with development teams, delegating tasks and communicating with senior leadership. Additionally, Mr. Hooker handles escalations and oversees ServiceNow software implementations. Under his guidance, DTH IT Consulting has delivered projects successfully across multiple sectors.
Beyond his work at DTH IT, Mr. Hooker served as a principal solution architect at ServiceNow in 2022 and as a principal platform architect from 2021 to 2022. In these positions, he was instrumental in shaping platform strategies and delivering innovative solutions that leveraged the full capabilities of the ServiceNow ecosystem.
Before these affiliations, Mr. Hooker was a senior ServiceNow technical architect from 2012 to 2021. There, he played a pivotal role in designing and delivering consulting and technical methodologies around the ServiceNow platform. Mr. Hooker's earlier tenure as a service manager 2012 and 2013 and as a client executive from 2011 to 2012 also helped hone his skills in managing large-scale IT operations and client relationships.
From 2010 to 2011, Mr. Hooker served as an ITIL program manager. He pivoted to this position after initially working for the organization as an incident/problem and change manager (contractor) between 2009 and 2010.
Mr. Hooker's early years were spent holding several roles from 2001 to 2008, working his way up to IT global operations lead until 2009. He also worked for companies such as various companies, dating back to 1999.
Mr. Hooker's academic background includes attending Chico State University. He also holds several professional credentials that underscore his expertise, including ServiceNow certifications as an system administrator, application developer, IT service management implementation specialist, HRSD implementation specialist and IRM implementation specialist. Among other designations, Mr. Hooker is a certified technical architect.
Active in professional organizations, Mr. Hooker is most notably a member of the 100 Black Men of America, which aligns with his passion for community engagement and professional development. Throughout his career, he has also demonstrated a commitment to mentoring others in the industry. He hosts a developer meetup in Charlotte, North Carolina, and offers free sessions for aspiring developers on platforms like LinkedIn.
Mr. Hooker's expertise in the ServiceNow platform is widely recognized, culminating in his selection as a ServiceNow MVP for 2023 to 2024. This prestigious honor is awarded to individuals who have made significant contributions to the global ServiceNow community. Mr. Hooker attributes much of his success to understanding the underlying processes behind technology solutions, a perspective shaped by early experiences at well-established companies that emphasized process before tools or coding. This approach allows him to bridge the gap between technical experts and non-technical stakeholders by clearly explaining complex concepts and aligning solutions with organizational goals.
Looking ahead, Mr. Hooker aims to expand his influence within the ServiceNow ecosystem by helping more individuals enter the field, particularly those seeking entry-level opportunities or transitioning into technology careers. He is committed to providing aspiring professionals with skills training and mentorship to help them thrive in the industry. Mr. Hooker's legacy is defined not only by professional milestones but also by an unwavering commitment to empowering others through mentorship, education and community engagement, all qualities that continue to shape both his career trajectory and personal fulfillment.
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