MERIDEN, CT, April 14, 2026 /24-7PressRelease/ -- Rachel Brunson has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Ms. Brunson has established herself as a distinguished leader in patient experience and in the coordination of repeatable testing in oncology, with a career spanning 19 years. In her current capacity as Associate Director of Inside Sales at Natera, Inc. since 2025, she manages six managers and oversees a team of over 70 patient coordinators. Her responsibilities include guiding the entire patient journey, ensuring objectives and key results are met, fostering team accountability and work-life balance, conducting leadership training and integrating artificial intelligence automation for patient coordination. Additionally, Ms. Brunson partners with the field sales team to expand clinic partnerships, demonstrating her commitment to operational excellence and innovation in health care.
Before joining Natera, Inc., Ms. Brunson served as Manager of Customer Excellence at Scipher Medicine from 2022 to 2025. In this role, she led initiatives to enhance client satisfaction and streamline service delivery for rheumatology patients. From 2021 to 2022, she served as Manager of Client Services for the East Region at Scipher Medicine, where she developed strategies to enhance client engagement and support.
Ms. Brunson's tenure at Sema4 (now GeneDx, LLC) marked significant milestones in her professional journey. As Senior Manager of Inside Sales from 2020 to 2021, she played a pivotal role in driving sales performance and mentoring emerging leaders within the organization. In 2020, she was the Manager of Customer Excellence Education and Training, focusing on developing comprehensive training programs that elevated service standards across teams. Between 2017 and 2020, Ms. Brunson excelled as a Senior Account Manager/Inside Sales, cultivating key client relationships and contributing to the company's growth in the genomics sector.
Her earlier experience includes serving as a Sales Support Associate for major and national accounts at Hartford Courant from 2016 to 2017. This position allowed her to gain valuable insights into advertising and sales operations. From 2015 to 2016, Ms. Brunson worked as an Executive Services Assistant at Hartford HealthCare, providing high-level administrative support to senior executives.
Ms. Brunson's foundational years were spent at Clinical Laboratory Partners, where she held several roles that shaped her expertise in laboratory operations and problem resolution. She was a Home Draw Coordinator from 2014 to 2015, a Problem Resolution Specialist from 2011 to 2014 and a Laboratory Assistant from 2007 to 2011. These positions provided her with a deep understanding of logistics and processes within clinical laboratory settings.
Throughout her career, Ms. Brunson has been recognized for her achievements and leadership qualities. She was featured in the Hartford Courant newspaper in 2016 for her exemplary sales professional accomplishments. Among her most notable achievements is earning the certified Lean Six Sigma Green Belt designation from Simplilearn Solutions in 2024, underscoring her dedication to continuous improvement and operational efficiency. She also holds a Transformational Diversity, Equity and Inclusion Certificate from the Greater Boston Chamber of Commerce, awarded in 2022.
Ms. Brunson's academic background has been instrumental in her success. She earned a Master of Business Administration from Southern Connecticut State University in New Haven in 2019 while working full-time at Sema4, a testament to her exceptional time management skills and perseverance. She also holds a Bachelor of Science in Marketing from Central Connecticut State University in New Britain and an Associate of Science in Computer Graphics and New Media, Magna Cum Laude, from Johnson & Wales University in Providence, RI.
Her commitment to professional development is further reflected by her appointment as an Advisor for the Women in Leadership with AI-Driven Engagement program at the University of New Haven. In this capacity, Ms. Brunson collaborates with leaders across organizations to enhance educational programs and share insights that drive innovation.
Ms. Brunson's contributions have been recognized through numerous awards, including Inside Sales Leader of the Year, the 100% Achievement Award, the Sales Leadership Award, the Hereditary Cancer Award, and Circle of Excellence, all from Sema4 (now GeneDx, LLC). She has also received recognition as a Person of Excellence, including membership in the Silver Key Honor Society and the Faculty Scholarship Award.
A native of Meriden, Ms. Brunson is deeply influenced by her family's experiences with cancer—a factor that strengthens her sense of purpose when working with oncology patients. She is the mother of twins who are graduating from eighth grade in the summer of 2026.
Outside her professional endeavors, Ms. Brunson enjoys traveling internationally, attending theatrical performances and actively participating in community and church activities. She values spending quality time with family above all else.
Looking ahead, Ms. Brunson intends to focus on personal growth while building meaningful connections within her community and profession. She is dedicated to leading purpose-driven individuals by helping them remain accountable and achieve their goals through mentorship and support.
Guided by Maya Angelou's words—"You may not have control over events that happen to you, but you decide not to be reduced by them"—Ms. Brunson continues to inspire others through purposeful leadership rooted in resilience and self-belief. Her journey reflects an unwavering commitment to bridging skill gaps through education while empowering others to realize their potential within health care and beyond.
About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. The suite of Marquis® publications, including Who's Who in America® and Who's Who in the World®, remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the globe. Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.
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