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WATERLOO, ON, September 28, 2018 /24-7PressRelease/ --
Q: What does being a Consumer Choice Award winner mean to you? How did winning the Consumer Choice Award impact your business?
A: We see it as a point of differentiation. There are so many sources for custom window coverings this is a great way for us to distinguish ourselves as a company focused on quality products and service.
Q: What makes your business unique in the market?
A: We are the only source for custom window coverings where you get the unique experience of dealing with the owner of the local franchise in every transaction, but you also get the peace of mind knowing that Budget Blinds is the largest retailer of custom window coverings in Canada. The result is unmatched service and selection at a great price.
Q: How do you keep up with the trends in your industry?
A: Meeting with clients every day in their newly constructed homes or renovated spaces we get to see what's new and exciting in home design. Also, at the annual Budget Blinds International Convention, franchisees have the opportunity to meet with leading manufacturers, designers and trendsetters.
Q: What is the next priority for your business?
A: We are focusing on steady, organic growth. The vast majority of our clients come from referral and we want to continue to focus on 100% clients satisfaction so our happy customers have confidence in referring their friends and family.
Q: What makes you/your company successful?
A: What has made us successful is an unwavering commitment to our clients. It sounds very simple, but it's the little things like showing up on time or calling if you're going to be late. We try our very best to keep customers informed about the progress of their project. Much of it comes down to communication and just doing what you say you're going to do.
Q: What resource would you recommend to gain insight into your industry-business?
A: Our website, BudgetBlinds.com, has a wealth of information. From design to child safety and home automation, it's a great place to start to determine the direction your window covering project can take.
Q: What are the "core values" of your organization?
A: Honesty and integrity. We just do what we say we are going to do. Over time, this build trust with our clients so they feel comfortable using our services again and referring their friends and family.
Q: What is ONE characteristic that you believe helped you through your career?
A: Unrelenting optimism. I read once that most successful entrepreneurs have a level of optimism that some might say is unrealistic. It is necessary to have a deeply seeded belief that everything will work out as long as you treat people well and put in the hard work.
GETTING TO KNOW MARK & BRIAN:
What gets you out of bed every day?... Commitment to our clients. Fulfilling the promises we've made.
If you could see any artist dead or alive performing, who would it be?... Tom Petty
What is your favourite quote?... "Being realistic is the most commonly travelled path to mediocrity"
If you could only use ONE word to describe yourself, what would it be?... Kind.
Where is the most interesting place you've been?... Spain.
As Franchise Owners and Design Consultants, Mark & Brian are responsible for personally meeting with each client to learn about their unique window covering needs. Once it is understood exactly what the client needs, Brian or Mark can recommend the perfect solution to fit the style and budget of the clients.
Company's Website: www.budgetblinds.com
Phone Number: (888) 98BUDGET
Address: 709 Angler Way, Waterloo, N2K 4L6
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