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Always listen to what a family feels they need and never attempt to lead a family into a choice they don't feel comfortable with.
WATERLOO, ON, September 18, 2018 /24-7PressRelease/ --
Q: What does being a Consumer Choice Award winner mean to you? How did winning the Consumer Choice Award impact your business?
A: We are so very proud to have been selected as a consumer choice award. Winning this prestigious award provides proof to the hard work and dedication of our company and employees.
Q: What makes you/your company successful?
A: Providing professional and caring service to every grieving family is what makes our company successful.
Q: What is one major decision you make on a daily basis?
A: How can we provide our very best and caring service to every family in need of our service.
Q: What is the next priority for your business?
A: Continue to provide a high level of service.
Q: What is ONE characteristic that you believe helped you through your career?
A: One characteristic that has helped us in our career is simple, treat every family we encounter with the utmost respect and dignity, regardless of the choices they make. Always provide accurate and informed information about the different options available to families.
Q: What makes your business unique in the market?
A: Our business is very unique because although most people don't like to discuss their own death or the death of a loved one, every person is confronted with death. We are the professionals people turn to in a very confusing and painful time.
Q: What are the "core values" of your organization?
A: The core values of our business is to provide professional and attentive service to every grieving family that requires our assistance. Always listen to what a family feels they need and never attempt to lead a family into a choice they don't feel comfortable with.
Q: How do you keep up with the trends in your industry?
A: We keep up with industry trends by networking with other funeral service professionals, attending seminars and presentations that outline new and innovative ways to assist the families that we encounter and researching new ways to be our very best.
GETTING TO KNOW ROBERT AND SCOTT:
If you could only use ONE word to describe yourself, what would it be?... Attentive.
What hobby would you get into if time and money were not an issue?... Volunteering.
What was the best compliment you've received?... Thank you, I know you have done your very best for us in a difficult situation.
What gets you out of bed every day?... Knowing that there will be someone who needs us in a very sad and confusing time in their life.
If all jobs had the same pay and hours, what would you do?... Funeral Director.
Robert & Scott A. Giddy | Owners
Phone Number: (519) 888-7700
Street Address: 617 King Street North
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