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In the Latest Edition of 'Straight Talk,' Coranet Reveals the Five 'Must-Haves' When Choosing a Trusted Support Partner

Based on 2012 research, the strongest predictors of a successful external technology support relationship are: (1) Technical Excellence; (2) Sense of Urgency; (3) Provider Commitment; (4) Ease of Doing Business; and (5) Provider Flexibility.