All Press Releases for April 15, 2010

Telecom Expense Management Industry Association (TEMIA) Publishes Paper on Industry Inventory Standards and Key Performance Indicators for Enterprises and Suppliers

TEMIA is providing best practices for enterprises and suppliers to raise the performance of TEM programs. Learn the specific calculations to benchmark inventory management for fixed and mobile services by downloading the report at

    NAPERVILLE, IL, April 15, 2010 /24-7PressRelease/ -- The Telecom Expense Management Industry Association (TEMIA) (, the authoritative voice for the Telecom Expense Management (TEM) industry, announced today that it has published a report titled: Best Practices for Inventory Management Using TEM Metrics to Improve Performance. Visitors cans download this report from the TEMIA website at TEMIA's goal in publishing this information is to help educate the market by providing information for enterprises and suppliers to raise the performance of their TEM programs.

This report balances two different approaches to implementing TEM programs. One approach focuses on building an inventory first before processing invoices. The other approach begins with processing the invoices and then building the inventory working from the invoices. Both approaches have benefits. It is important to avoid paralysis waiting for a comprehensive inventory before moving forward with the TEM program. In the time that it takes to build a comprehensive inventory, there will be Move, Add, Change, and Disconnect (MACD) activity. The TEM program can track this activity while the inventory is being built to help ensure the final inventory is current. Also, if the enterprise delays selection of the TEM program or it waits for an inventory to be built, it will forfeit savings that could have been achieved while the inventory was being built. These savings opportunities may never be recovered.

"TEMIA's educational initiatives and focus on publishing Best Practices and developing KPIs demonstrates how TEM companies can influence the industry for the betterment of our clients. TEMIA is poised to build upon the successes we have achieved and help our clients' maximize their investments by streamlining their relationships with their technology supply partners," stated Larry Foster, vice president and general manager for PAETEC Software Corporation (, a division of PAETEC. Larry Foster also serves as president of TEMIA and chairman for the committee that focuses on standards, KPIs, metrics, and benchmarks.

"For a successful TEM implementation, building a clean inventory is a critical element," said Pankaj Gupta, President and Chief Executive Officer of Amtel, INC. ( "Our clients achieve the highest ROI when the service elements in the inventory are correlated with the invoices and the contracts. Building detailed inventory is a time-consuming exercise but it brings transparency into the network, helping in cost reduction," added Pankaj Gupta.

"At TnT, we have always emphasized that enterprises cannot manage their expenses properly without managing their inventory. Without an accurate inventory, enterprises may not have a clear accounting of what they are paying for and if they should even be paying for it. We believe Inventory management and control is the foundation of any TEM program and endorse this white paper on this topic," said Tony Bodetti, Chief Operating Officer, for TnT Expense Management (

TEMIA is developing a series of papers on Key Performance Indicators (KPIs), benchmarks and standards written for enterprises, government, TEM suppliers, and other organizations. Many of these materials will initially be available for free to members of TEMIA organizations that have not joined the association. Act now, while these materials are available, by downloading the report, reading a blog on TEM issues, and access recorded webcasts. The webcast on TEM Best Practices ( features some of the materials in the report titled Best Practices for Inventory Management Using TEM Metrics to Improve Performance.

TEMIA, the Telecom Expense Management Industry Association, was founded in 2007 by the country's largest Telecom Expense Management (TEM) service providers. TEMIA's mission is to raise awareness and knowledge of the values and benefits of TEM solutions, to improve the quality and value of TEM solutions through the development and promotion of industry standards, and industry knowledge among TEM providers, business partners, telecom service providers and enterprise clients. For more information about TEMIA, please visit or contact

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