All Press Releases for November 21, 2006

Concurro Software Announces NaviGroup Assisted Living Management Implements CareConnect Community Management System for its Multi-Facility Company.

NaviGroup selected CareConnect application software after a two-and-half-year search for technology that would help streamline operations and improve communications at its four assisted living communities in Michigan and Ohio, and that would figure prominently in the organization's future expansion

    /24-7PressRelease/ - SAN MATEO, CA, November 21, 2006 - Concurro, Inc., a company focused on improving the lives of seniors through technology innovation, announced that Lawton, Michigan-based NaviGroup Management & Consulting Services (NaviGroup) has adopted its CareConnect Community Management System for assisted living communities. Fully Integrated User Friendly Web-based System Streamlines Operations & Improves Communication at NaviGroup's Four Communities in Michigan & Ohio. The company offers the first community management system in the industry. It is completely web-based, modular and fully integrated. CareConnect is designed to make operations and marketing more efficient, ultimately increasing revenue and reducing costs, while improving resident quality of care and family communications.

NaviGroup, a 31-year-old family-operated company is using CareConnect at its flagship White Oaks community in Michigan and at its Governor's Pointe, Governor's Village and Victorian Oaks communities in Ohio.

"We are pleased that NaviGroup has chosen Concurro to partner with them in their company's growth by providing the latest in technology for the industry," said Concurro Founder & CEO Howard Lau. "Concurro's web-based applications can cost-effectively accommodate any level of expansion. Our two firms share the view that the key to success is in putting the resident first, so this is a particularly good fit."

"Just by logging on to CareConnect, we now have a day-to-day presence in all of our communities -- in addition to immediate access to centralized data on care plans, unplanned care, resident incidents, census and all aspects of operations," said NaviGroup Chief Operating Officer Christopher C. Randall. "The system eliminates duplications of effort in paperwork and data entry, cutting down on the potential for errors and allowing more time for communications with caregivers, residents and families. Excellent security assures that information goes only to those who need to know."

Concurro helped NaviGroup to implement CareConnect in just two weeks, including training its executive directors and lead caregivers who then trained the rest of the staff. According to Randall, they're finding the system easy to use, particularly because of the touch screen monitors Concurro recommends, and are very excited about the difference it's making.

One difference, Randall reported, is an elevated sense of professionalism among the staff, as they find themselves using industry-leading technology for a new level of contribution to care quality. With an improved ability to record and compare changing care needs and actual assistance with care plans, residents benefit as does the business.

"By using the CareConnect Community Management System, we're able to demonstrate to families that we're delivering on our promises. At the same time, we're capturing higher levels of unplanned daily care that were not always being recorded and billed for in the past," said Randall. "If only two residents per month in each community go to the next level of care based on our better ability to record and analyze the actual assistance we're providing, then CareConnect will pay for itself."

A further attraction of CareConnect for NaviGroup is that additional modules will soon be released that integrate seamlessly with the basic CareConnect Community Management System. These include medication management, a community relations module, and preventive maintenance, as well as an interactive community website that features activity calendars, newsletters, resource libraries and a family portal for enhanced 24/7 interaction and communication among families, residents and staff. Another time-saving security enhancement will include fingerprint scanning for authorized log-in.

About Concurro , Inc.
Concurro , Inc. was founded in 2001 to focus on improving the long-term care experience for seniors through technology. Concurro brings to assisted living, skilled nursing and home care companies innovative technology for more efficient operations management and marketing, while improving resident/client care and family communications. The company is a member of the Assisted Living Federation of America (ALFA).

About NaviGroup
NaviGroup was founded in 1999 by two generations of the Randall family to continue and expand the tradition of long term care services originated by the grandmother of the current generation of family ownership. This visionary woman established the first purpose-built nursing facility in Michigan in 1948. Thirty-one years ago, her son and daughter-in-law Chuck and Barb Randall acquired the Lawton, Michigan-based White Oaks assisted living community, now headquarters for the growing company. Today the firm also operates Governor's Pointe Assisted Living in mentor, Ohio, Governor's Village Assisted Living & Dementia Care in Mayfield Village, Ohio, and Victorian Oaks Assisted Living & Dementia Care in Cambridge Ohio. NaviGroup also provides expert stand alone management in assisted living and dementia care, as well as consulting on all aspects of assisted living community development and management. NaviGroup is a member of the Assisted Living Federation of America (ALFA). For further information visit or call 800-624-4911.

Concurro believes that technology can and should help long-term care organizations go beyond basic care and significantly improve the quality of life for residents. Concurro's flagship product CareConnect is the first and only fully integrated and web-based application currently on the market for managing the unique demands of long-term care communities. For further information, or to arrange for a demonstration of CareConnect 1.5 call 888-429-1679, email [email protected] or visit

# # #

Contact Information

Michael Sturm
San Mateo, 94402
Voice: 888-429-1679
E-Mail: Email Us Here
Website: Visit Our Website