All Press Releases for December 15, 2015

Answering Specialists, Inc. Reviews Call Charges Tracking

Taking the Mystery Out of Call Charges



There is a growing climate of distrust towards phone answering services. People are questioning as to whether they are being charged for calls or minutes that never actually happened.

    SEATTLE, WA, December 15, 2015 /24-7PressRelease/ -- A growing concern of business owners who hire phone answering services is whether the charges being levied are truly reflective of the actual number of calls or minutes they receive. Dedicated to honest billing practices, Answering Specialists, Inc. (ASI) recently reviewed it's method of call tracking and affirmed its commitment to transparency with all of its customers.

"Nearly every week we will receive a call from some distraught business owner whose current answering service just doubled their billing - although there is no evidence of increased call volume," states Rick Friesen, Sales Associate. "There is a growing climate of distrust towards phone answering services. People are questioning as to whether they are being charged for calls or minutes that never actually happened."

To maintain accurate accounting of calls charged, ASI has programed computers to log all call activity for each account. Charges are based on the logs that are generated. As an added measure, third party logs by the telephone company verify the logs ASI uses.

"As a commitment to transparency," added Tim Harlan, CEO and President of ASI, "the logs the computers generate are within reach to each customer for their account. It's readily available, simply for the asking! Everyone should be fully satisfied that their bill accurately reflects the activity that occurred on their account."

Answering Specialists, Inc. is a telephone answering service company specializing in customized, True-Live, professional phone answering services to health care providers, the legal community, HVAC, construction, and many other industries that utilize off-site live phone receptionists. More information regarding Answering Specialists can be found at www.answeringspecialists.com or by calling Olaf Betat, Public Relations Officer, at 1-866-503-7025.

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Contact Information

Tim Harlan
Answering Specialists, Inc.
Seattle, WA
USA
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