- Products & Services
- Knowledge Base
LONDON, ENGLAND, September 24, 2016 /24-7PressRelease/ -- That's certainly not the case and in fact, hosted VoIP services are really at their most effective and impactful when deployed in a business setting.
Even a small business with only a few employees will benefit enormously and the bigger your organisation, the more you can benefit from business VoIP.
The benefits of hosted VoIP are quite well understood. First of all, it is much cheaper. You don't have to pay for additional lines - you simply run VoIP calls over your existing broadband. The more users you have, the more you reduce your costs. If you need more bandwidth, you simply upgrade to a faster option. Fibre services, some of them very fast indeed - are now being made available all over the UK, so bandwidth is no real issue.
The same goes for the calls you make. Obviously if you have more users, you will make more calls and the call charges with hosted VoIP are much lower than standard PSTN line charges. This is especially true if you make international calls. Once again, the more users you have, the more you are going to save.
But simple cost reduction is not the main reason that hosted VoIP is so brilliantly suited to business. The flexibility, scalability, visibility and control that VoIP offers are where the real benefits lie. By using the full capabilities of hosted VoIP services, businesses can improve responsiveness and customer service levels, reduce average pick-up times and ensure that calls are never missed. Additionally you can integrate VoIP with CRM and other business software to enhance customer service and efficiency, enable easier remote working and get full visibility of outgoing and incoming call volumes and durations.
The benefits, quite simply, keep multiplying; while smaller businesses benefit enormously and can easily justify subscribing to a VoIP service, the bigger your business, the more you benefit.
Cloud Telephones offers businesses the perfect VoIP solution. They also offer businesses the chance to join their advanced VoIP Reseller Program.
# # #