All Press Releases for February 21, 2019

SG Contact Center Announces a New Joint-Venture with Call Centers in the Dominican Republic and the Philippines

SG Contact Center is now a subsidiary of JWBL Capital Group Inc. and has extended partnerships to offer clients full BPO solutions



"We're very excited about our international partnerships to provide a full suite of BPO solutions"

    FORT LAUDERDALE, FL, February 21, 2019 /24-7PressRelease/ -- SG Contact Center, based in Sunrise, Florida, is pleased to announce that it is now a subsidiary of JWBL Capital Group Inc. (based in New York) and has established new partnerships with CallMax Solutions call centers in the Dominican Republic and a 700 seat capacity center in the Philippines, offering its clients even better access to full Business Process Outsourcing (BPO) solutions and Omni Channels Solutions. Working under JWBL Capital Group INC., along with the new partnerships, gives SG Contact Center a true international footprint.

"We are excited about our international partnership with CallMax Solutions, established in 2009, and their Philippines and Santo Domingo, Dominican Republic locations," says Executive Director David Brownlee. "This allows SG Contact Center to offer our clients a total contact center solution for all of their Customer Care requirements through our international footprint."

Outsourcing is an accepted and invaluable business practice; it reduces overheads as it eliminates the need for employee benefits, taxes or insurance, enabling budget savings up to 60 percent. Using remote staff also makes it easy to scale your business.

SG Contact Center and their partner international call center sites can provide inbound/outbound customer service, email support, CHAT services and all back-office. JWBL Capital Group Inc. is an industry leader in individualized outsourcing solutions. It has the experience necessary to help your business accelerate growth, with satisfied clients in a wide range of industries, including: inbound/outbound customer service, insurance, home care, medical billing, telecom, and e-commerce.

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Contact Information

David Brownlee
SG Contact Center
Sunrise, Florida
USA
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