All Press Releases for May 08, 2019

Respage Announces its Newly Accessible Chatbot

Multifamily's first and smartest chatbot is now ADA compliant.

"We wanted to provide a solution for people with disabilities to engage with property websites," says Respage CEO Jackie Koehler.

    PHILADELPHIA, PA, May 08, 2019 /24-7PressRelease/ -- Respage is breaking ground with this latest feature to its game-changing chatbot.

Designed exclusively for the multifamily industry, The Respage Chatbot was created to assist leasing agents with apartment lead generation and prospect engagement. It offers robust lead tracking and provides an engaging, intent-based conversation flow. Powered by Artificial Intelligence, the virtual leasing agent works 24/7, shares rich media files, and also speaks Spanish.

The first in the industry, the Respage Chatbot has had over 300,000 conversations. It continues to learn with each conversation it has, so it gets smarter as time goes on. Additionally, because it is already built, it can be employed on a property's website with day's notice.

According to the US Census Bureau, approximately 8.1 million Americans have a disability relating to vision. The ability to interact with people with vision impairments makes the Respage Chatbot the most robust apartment chatbot option available and allows management companies and property owners to address an increasing concern in the marketplace.

"We wanted to provide a solution for people with disabilities to engage with property websites," says Respage CEO Jackie Koehler. "We didn't see an accessible alternative out there. So now companies have a tool they can use on their sites that makes it easy for people with vision impairments to get the information they need about the apartment community they are interested in."

The newest version of the Respage Chatbot is conformant with WCAG 2.1 and is written so that it's navigable by keyboard using screen reader software.

"One of our advantages here at Respage is we have an amazingly talented in-house technology team that gives us the capacity to identify, develop, and produce innovative products and services that the multifamily marketplace needs," states Respage CTO, Wayne Steiner. "We also wanted to take something that seems complicated and simplify it for the industry. The goal of the Respage Chatbot - and all our products and services - is to make engaging with prospects simple for multifamily marketers. This new accessibility feature allows them to be inclusive of people with disabilities in a simple and easy way."

Current Respage Chatbot clients who are concerned about possible changes to their service should know that everything will remain the same. They can also contact their Respage support specialist with questions. Those who are interested in learning more about the chatbot can visit the Respage Chatbot Interactive Demo page to test it in action.

For over 17 years, Respage has partnered with multifamily companies to build more engaged communities, one experience at a time. From a trusted social media and reputation management platform, to a highly-effective array of paid search and social advertising services, to cutting-edge AI chatbot technology, Respage stays true to this idea and remains the leading provider of apartment marketing services to thousands of communities nationwide.

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