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"We send out customer surveys all the time, and they let us know what we did right and what we can do better. We also ask them to review us anywhere they choose if they can.
LITTLETON, CO, July 25, 2019 /24-7PressRelease/ --
GuildQuality & Qualified Remodeler: 2019 Customer Satisfaction Report
Gravina's Window Center of Littleton Makes Qualified Remodeler Satisfaction Report for 2019, boasting a 97%+ satisfaction rating among customers.
Trust, Value & Solutions
For the fifth year in a row, GuildQuality has partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report for QR's July 2019 issue. The report profiles 60 award-winning remodelers and replacement contractors who understand the importance of delivering exceptional customer service. In addition to these profiles, the report also includes a heat map of highly valued service traits.
To Qualified Remodeler, sharing industry data and customer satisfaction best practices is essential to the success of businesses in the home services sphere:
"All businesses succeed or fail based on reputation and the accumulated goodwill of past customers. As a business improvement publication serving remodelers, Qualified Remodeler wants to share best practices about what it takes to satisfy customers."
Check out the full 60 selected list at https://www.windowsforyourhome.com/qualified-remodeler-guildquality-satisfaction-report/
Customer Satisfaction Leaders
The Client Satisfaction Leaders list profiles 60 remodelers and home improvement contractors who are a part of the GuildQuality community, whose exemplary customer satisfaction scores deserve both recognition and study. Within each profile, company leaders share their best practices, their approach to problem resolution, and express how they use client feedback to grow their business.
"We send out customer surveys all the time, and they let us know what we did right and what we can do better. We also ask them to review us anywhere they choose if they can. Good or bad, feedback is of utmost importance because not every home and job are the same. No matter how long we have been in business we can always learn something new. The best place to learn is from our customers and reviews." – Jim Gravina
With company values planted firmly in family roots, Jim and the rest of the Gravina family and team are thoroughly committed to customer service and customer satisfaction.
Since 1973, Gravina's Window Center of Littleton has transformed the lives and homes of thousands of Colorado residents. Founded on hard work and traditional values, Gravina's has grown steadily in the last 46 years to be the local favorite is it currently. Now, in their fifth decade and second generation of family operation, they continue to set the standard in window and door replacement.
As experts in Colorado window replacement, they have partnered up with pioneer window manufacturer Marvin Windows to provide Coloradans the best product for our unique weather conditions and needs. Infinity Fiberglass from Marvin replacement windows offer the strongest, most efficient fiberglass windows on the market and Gravina's is the proud title holder of 'America's Oldest Infinity Dealer'. Both companies are based in long standing, hard working family traditions making them a perfect pair for one another. With their longevity comes reliability, and with reliability comes reassurance through the best lifetime warranties on the market. The family and team at Gravina's Window Center of Littleton always strives to be the best and give their best.
Gravina's never ending commitment to energy efficiency, customer service, transparency and reliability doesn't deter from the unwavering support of the local communities they also provide. From sponsoring the Special Olympics to smaller events like city centers and school functions, and even with hiring their own teams instead of contractors, Gravina's always finds a way to give back all over the Denver Metro area.
Through their steadfast commitment, they continue to uphold the highest standards of installation, customer service, and the best products as they have for decades. It's no wonder why Gravina's is the most highly recommended window replacement company around.
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