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WEYBRIDGE, ENGLAND, December 19, 2019 /24-7PressRelease/ -- MaxBill, a global CRM and billing solution provider, announced today that after a thorough and highly competitive bidding process the company has been selected by firmus energy, an independent natural gas supplier in Northern Ireland, to implement its multiple play billing and customer care solution to support strategic transformation, help digitalize and automate billing operations and make the company more competitive on the market.
firmus energy provides safe, practical and environmentally-friendly natural gas for a full range of customers, from homes to businesses, both SMEs and industrial & commercial clients. Going through the process of digital transformation, the company identified the need to migrate from its legacy billing system to a modern, cost-effective solution that can assist servicing customers and is easily scalable to support the future growth of the business.
The MaxBill solution will be deployed to cover the entire range of billing and customer management operations across firmus energy's infrastructure. The system will provide automation of meter-to-cash processes in gas supply, enabling the client to gain more control over financial procedures and enhance end-customer experience.
About Firmus Energy
firmus energy, officially titled firmus energy supply limited, is an energy company based in Antrim, Northern Ireland. It was established in March 2005 when awarded a license to develop the natural gas distribution network in ten key towns and cities across Northern Ireland outside Greater Belfast. To learn more about firmus energy, please visit firmusenergy.co.uk.
MaxBill, a part of LogNet Systems, headquartered in the UK, turns billing, service delivery and customer experience management into competitive advantages that help service providers achieve their strategic objectives and grow their businesses. By offering an innovative solution, MaxBill empowers to deliver a personalized and profitable customer experience, expand service and product portfolio and increase operational efficiency. For more information, please visit maxbill.com.
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