All Press Releases for December 20, 2019

Hiteks' Automated CDI Queries for Epic Improves CDS Productivity & Physician Compliance

Hiteks Solutions has completed implementation of its industry-leading clinical documentation improvement application, ConcurDI For NoteReader CDITM for Epic 2019 in both Direct and Silent Modes at a leading healthcare delivery system in Southeast US

    NEW YORK, NY, December 20, 2019 /24-7PressRelease/ -- Hiteks Solutions announced that it has completed implementation of its industry-leading clinical documentation improvement application, ConcurDI For NoteReader CDITM for Epic 2019 in both Direct and Silent Modes at a leading healthcare delivery system in Southeast United States. This installation marks the first time where the volume of automated query types exceeds 30 and has 14 direct-to-physician automated queries.

The importance of this implementation is the measurement of important metrics in both direct and silent modes showing savings of hundreds of hours per week of resource time and improved physician responsiveness to previously annoying and disruptive queries. For this latest implementation, here is the list of initial automated query areas in each mode, expected to increase in number quarterly:

Silent Mode:
Acute Heart Failure, Acute Respiratory Failure, Acute Tubular Necrosis, Anemia, Asthma, Chronic Heart Failure, Chronic Kidney Disease, Cor Pulmonale, DVT, Diabetes Mellitus Hyperglycemia, Diabetes Mellitus Ketoacidosis, Encephalopathy, End-Stage Renal Disease, Hypertension, Pulmonary Embolism, Sepsis, Shock, Pneumonia, and Uncontrolled DM.

Direct Mode:
Bowel Obstruction, Coma, Diabetic Hyperosmolarity, Hypercalcemia, Hyperkalemia, Hypernatremia, Hypocalcemia, Hypokalemia, Hypomagnesemia, Hyponatremia, Malnutrition, Morbid Obesity, Obesity, and Urosepsis.

ConcurDI For NoteReader CDI is the only CDI solution available in Epic's App Orchard. Unlike solutions that were designed for different purposes like voice dictation data entry and back-end ICD-10 coding, Hiteks' solution is designed as a clinician-facing application directly in the EHR workflow. ConcurDI For NoteReader CDI provides clinicians (documenting physicians and CDI Specialists) with easily configurable CDI logic. This design enables cloud-based updating, user-configurable queries and automated queries at the point of care in real-time. In addition, because of the large clinical experience and user validation, ConcurDI For NoteReader CDI already provides the client with a rich library of queries at time of implementation.

ConcurDI For NoteReader CDI is powered by Hiteks' Insight Real-time IntelligenceTM platform which combines proprietary artificial intelligence (AI) with sub-second Natural Language Processing (NLP) technology. The app works in the background, analyzing notes and structured data and is always in-sync with the EHR data. Its AI engine springs into action when its logic indicates that it can offer the physician or CDI Specialist a real-time query in the context of a recently written note that might help achieve more complete and accurate documentation. According to Martin Coyne, MD, Hiteks' Chief Medical Officer, "the rapid acceptance of ConcurDI For NoteReader CDI in the marketplace results from the fact that physicians find that it speeds up their documentation review and sign-off. Until now, the EHR had a reputation for impeding workflow. Finally, we are able to help the physicians focus more on the patient while simultaneously improving the speed and accuracy of the documentation."

The Hiteks team is comprised of physicians with many years of clinical experience and engineers with many years of enterprise software development expertise. Dr. Petratos, Hiteks' CEO, stated that "with the rollout of ConcurDI For NoteReader CDI within user workflows in Epic, we are beginning to see how powerful and usable external decision support can be. Our engineering is powered by expertise in real-time clinical analytics which enables us to leverage all the data in the patient chart. Other companies can only work with a limited data set and work retrospectively which fails to meet the needs of sophisticated health systems."

About Hiteks
Hiteks is a leading provider of hosted EHR integrated clinician productivity, A.I. and NLP software solutions to enhance clinical decision making. Its suite of tools includes Sepsis Surveillance, Heart Failure Medication Optimization, and other decision support by enabling real-time feedback to clinicians at the point of care. Hiteks' Affiliated Clients Program enables thousands of clinicians nationally using its cloud software to benefit from each other and participate in innovative offerings, including sponsored programs for reduced or no fees. For more information, please visit, or

Contact Information: Sales Department, Hiteks Solutions Inc., (212) 920-0929, [email protected]

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Contact Information

Lori Thompson
Hiteks Solutions
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United States
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