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CORONA, CA, March 08, 2020 /24-7PressRelease/ -- TRI Pointe Group's Pardee Homes Inland Empire Division was a stand-out at the Homebuyers Choice Award with major honors going to Alyssa Arnold, the second place trophy winner in the Construction Service Representative category at the 24th Annual Homebuyers' Choice Awards held on March 5 in Aliso Viejo, CA. TRI Pointe Group was the second place Eliant winner for overall Purchase and Ownership/Multiple Division Builder. Pardee Homes Inland Empire Customer Service Division was among the top ten First Year Customer Service Experience winners and the San Diego Division's Patrick Milks was the first-place winner in the Construction Group Division.
The Homebuyers' Choice Awards are presented annually by Eliant (www.eliant.com), a customer experience management company that has been surveying buyers of new homes since 1984. For Eliant 2019 Year in Review, the winning builders were determined by analyzing the results of 170,000 homeowner assessments administered to homebuyers from 178 major homebuilders in the U.S. The surveys came from 754 distinct cities in 30 states.
"Our entire customer care team has unparalleled passion for keeping customers satisfied," said Steve Spence, Director of Customer Care for Pardee Homes Inland Empire. "The team recognizes that every interaction with our customers is a reflection on the entire company and they do their utmost to achieve the highest levels of customer satisfaction every day. Alyssa Arnold, who has been with Pardee Homes for two and one-half years, received outstanding scores and was named the second place winner in the Construction Service Representative category. Her ability to connect with homebuyers is what makes her a truly valuable member of the team and an Eliant award winner. We are extremely honored that the recognition comes directly from homeowner feedback and especially proud of Alyssa."
For more than 35 years the Eliant Homebuyers' Choice Awards has been the arbiter of superior customer experience in the homebuilding industry. Powered by Eliant's best-in-class technology, reliable data, and actionable insights, the awards consist of 12 categories, each reflective of the values, opinions and experiences of recent homebuyers across the U.S.
Established in 1984 as the original homebuyer survey company, Eliant has evolved into a full-service experience management partner to the homebuilding industry. Powered by superior assessments and best-in-class technology, Eliant offers homebuilders, vendors, trades, lenders and consumers reliable answers to their most critical homebuilding and home buying questions. Headquartered in Aliso Viejo, CA, Eliant is the parent of the annual Homebuyers' Choice Awards, the gold standard in identifying those builders who are the best at delighting their customers.
Pardee Homes Inland Empire designs and builds new homes and communities for first-time through luxury homebuyers. Established in 1921, Pardee Homes Inland Empire is accomplished in the planning and development of master-planned communities, green homebuilding measures, environmentally sensitive development practices, and customer-focused processes for new home purchases, and is also widely known for its steadfast civic outreach. Pardee Homes Inland Empire was named winner in the mid-size company category by the Top Workplaces program by the Inland Newspaper Group in 2018 and recognized as 2017 Builder of the Year by the Building Industry Association of Southern California – Riverside County Chapter. Pardee Homes Inland Empire earned three 2019 SoCal Awards presented by the Greater Sales and Marketing Council and BIA of Southern California, a 2019 Nationals(SM) Gold Award and a 2019 Nationals(SM) Silver Award by the NAHB National Sales and Marketing Council as well as two 2019 Gold Nugget Grand Awards at the Pacific Coast Builders Conference. The company was a 2019 Gold Award winner at the Professional Builder Design Awards. Pardee Homes also earned a second place Eliant Homebuyers' Choice award in 2019.
Pardee Homes is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders. For more information about Pardee Homes Inland Empire, please visit www.PardeeHomes.com/Region/Inland-Empire.
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