- Products & Services
- Knowledge Base
XFERALL's platform streamlines the challenging and time-consuming process of transfers for patients in need of behavioral health services.
AUSTIN, TX, March 16, 2022 /24-7PressRelease/ -- XFERALL and Hospital Council – Northern & Central California, which represents nearly 200 hospitals throughout California, have partnered to bring XFERALL's real-time technology as a preferred solution to help reduce delays for patients in accessing crisis and inpatient behavioral health treatment.
The endorsement, by the Hospital Council's affiliate Health Plus Share Services, is a testament to XFERALL's track record of success working with hospitals, mobile crisis teams, and community mental health agencies in other states to reduce patient wait times for admission to appropriate crisis care or an inpatient behavioral health facility by as much as 86%.
"We're excited to partner with Hospital Council to bring our innovative platform to California hospitals to reduce wait times for essential behavioral health care," said Nathan Read, CEO, XFERALL. "Too many patients in crisis are waiting too long for care. We know that outcomes are better when patients' care is not delayed and is accessible in their community. In partnership with XFERALL, California hospitals will work together to deliver solutions that address the serious challenges of crowded emergency departments, clinician burnout, and delays in care."
Long emergency department stays are more common for patients needing behavioral health treatment than for patients with other diagnoses and conditions. Patients with acute psychiatric issues often wait in hospital emergency departments for three to five days or more before they can be admitted to an inpatient behavioral health facility, according to a September 2021 article published in NEJM Catalyst Innovations in Care Delivery.
"Hospital Council selected to endorse XFERALL because it provides a straightforward, practical solution to a longstanding — and during this pandemic, worsening — problem of lack of timely access to behavioral health services," said Bryan J. Bucklew, President & CEO, Hospital Council – Northern & Central California. "XFERALL's platform streamlines the challenging and time-consuming process of transfers for patients in need of behavioral health services, alleviating laborious administrative burdens and delivering clinically appropriate treatment much more quickly."
Using XFERALL's mobile app, clinicians can communicate in real-time and share information seamlessly and securely to make sure patients get the right treatment, at the right time, in the most appropriate care setting. Community-based clinicians also can exchange relevant clinical information after a patient is discharged from an inpatient facility to coordinate follow-up treatment and home-based supports.
Based in Austin, Texas, XFERALL works with hospitals, law enforcement, mobile behavioral health crisis teams, and community mental health agencies to accelerate the patient transfer process so patients access clinically appropriate care faster. The XFERALL mobile application and web-based platform coordinates patient transfers to improve access, timeliness, and quality of care for patients with acute physical conditions, such as stroke, trauma, and complex surgical needs, and for patients with behavioral health conditions. For more information, visit XFERALL.com.
# # #