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SUNRISE, FL, March 28, 2023 /24-7PressRelease/ -- Florida-based homebuilders, GL Homes, recently received several new positive reviews online from satisfied home buyers. The company puts a lot of focus on making the customer experience ideal for all types of people. After recently responding to and adjusting based on feedback from unsatisfied customers, their overall ratings have jumped up on review websites like reviews.birdeye.com and bbb.org.
GL Homes started as a small builder in 1976. They slowly added new communities and unique residences in some of the most desirable locations in Florida. They estimate that over 100,000 people live in GL Homes-branded properties throughout The Sunshine States.
A big part of the company's growth relies on working with previous clients looking to relocate; Getting the first buying experience right matters for GL Homes. If a customer voices dissatisfaction directly or online, they look to come up with a solution instead of staying silent.
Recent positive reviews online bring up experience, quality of work, communicative skills, and attention to detail as some of the best qualities of living in GL Homes communities. They consistently work on improving existing communities to ensure that homeowners feel great about their investments.
GL Homes handle one-star reviews online by providing detailed responses and figuring out ways to improve in the future. They respond publicly to readers while privately reaching out to the individual to work through details. Admitting mistakes and actively looking for solutions shows potential buyers they aren't taking money from customers and running away from documented issues.
A recent example involves a frustrated customer who didn't feel their new home was up to expectations. They voiced their concerns, and GL Homes stepped in and talked to them directly. The buyer followed up on their review and shared that GL Homes was very prompt in fixing the problem and getting everything squared away.
GL Homes face many of the problems plaguing businesses in all industries. The average client is more likely to share a negative experience online. Those who've voiced their concerns comprise a small portion of the client base. Satisfied customers have started to leave reviews for GL Homes, helping balance out the occasional complaint.
Standards and overall expectations remain high for GL Homes. The company strives to meet or exceed expectations for every client. To see everything promised to customers and the company's overall expectations, visit glhomes.com.
Who is GL Homes?
GL Homes is a home-building company based out of Florida. They focus on creating specific communities to cater to customer needs. Since 1976, they've helped hundreds of thousands of people find a dream home in the state.
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