MILL CREEK, WA, December 15, 2025 /24-7PressRelease/ -- Vishal B. Shah has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Mr. Shah has established a distinguished career in software engineering, marked by progressive leadership roles and significant technical contributions across the technology and financial services sectors. Since 2022, he has served as a staff software engineer 2 at Visa in Bellevue, Washington. In this capacity, Mr. Shah is responsible for designing the next generation of payment services and applications by leveraging emerging technologies to expand Visa's merchant base. He leads efforts to architect, design, build, iterate and manage applications that support various aspects of global transaction processing systems. His expertise encompasses engineering applications using data structure algorithms, distributed systems, design patterns and computer science fundamentals. He builds highly functional, secure, scalable and robust web front-end applications, REST service APIs and back-end batch applications. Additionally, Mr. Shah partners closely with cross-functional teams to ensure seamless and intuitive application experiences for Visa's merchants.
A highlight of Mr. Shah's professional journey is his development of an artificial intelligence product that assists merchants in resolving transaction-related problems. This customer-facing platform enables users to connect with an artificial intelligence agent, share their concerns and receive solutions generated by the system's advanced analytical capabilities. The platform utilizes artificial intelligence to identify potential resolutions and consults a comprehensive knowledge base to provide relevant guidance. This achievement underscores Mr. Shah's ability to integrate artificial intelligence components into traditional software systems and develop ethical artificial intelligence solutions that address real-world challenges.
From 2020 to 2022, Mr. Shah held the position of staff software engineer at Visa, where he continued to advance the company's technological infrastructure and support enterprise-class distributed systems that require high availability, low latency, and strong data consistency. His tenure as senior software development engineer at Visa from 2018 to 2020 further solidified his reputation for delivering large-scale solutions and collaborating effectively with product managers, designers and developers to align software development with broader business objectives.
Before his roles at Visa, Mr. Shah was employed by Palvai Global Services Inc. (2017–2020), working as a consultant for Microsoft in Redmond, Washington. During this engagement, he served as a Senior Software Development Engineer and Team Lead (2017–2018), where he enhanced enterprise applications, mentored junior engineers, and demonstrated strong project management skills in a contractual capacity.
Mr. Shah dedicated nine years to Syntel (2008–2017), advancing from Technical Lead to Assistant Manager and Senior Project Lead. Throughout his tenure, he was deployed to lead critical technology initiatives for major healthcare clients.
In his later years at Syntel (2014–2017), he served as a Project Manager for CDPHP in Albany, New York, and as a Senior Systems Analyst and Assistant Project Manager for UnitedHealth Group in Phoenix, Arizona. Prior to that (2008–2014), he held key engineering and architectural roles for clients including Humana, TriZetto Healthcare Products, and Coventry Health Care. Across these engagements, Mr. Shah designed scalable architectures and oversaw mission-critical software projects, consistently delivering successful solutions.
Earlier in his career, Mr. Shah was a Senior Software Engineer at Persistent Systems (2007–2008), where he provided technical expertise to key clients including Agilent Technologies and OpenTable. He began his professional journey as a Software Engineer at Rishabh Software (2006–2007) and Inverion Technology (2005–2006) in Ahmedabad, India.
Mr. Shah's academic background has been instrumental in his professional achievements. He earned a Master of Science in Software Systems from Birla Institute of Technology and Science Pilani in 2012, which provided him with advanced knowledge in software engineering principles and methodologies. He also holds a Bachelor of Engineering in Information Technology from Dharmsinh Desai University, graduating in 2005. These academic credentials have underpinned his expertise in .NET, Java, Python, distributed systems, artificial intelligence, backend services, Model Context Protocol, Retrieval Augmented Generation, multi-agent artificial intelligence and machine learning. His mastery of these domains is widely recognized and has been pivotal to his success.
In addition to his formal education, Mr. Shah has pursued professional certifications that have further enhanced his technical and managerial capabilities. He earned a machine learning certification from UW Professional & Continuing Education in 2024, equipping him with cutting-edge AI skills. He holds the professional, academy for health care management certification from America's Health Insurance Plans, obtained in 2016, and the Project Management Professional (PMP) certification from the Project Management Institute, obtained in 2017. Mr. Shah also earned Microsoft Certified Technology Specialist (web and .NET) certification, demonstrating his proficiency in web technologies and .NET frameworks.
Mr. Shah attributes his accomplishments to his enduring passion for engineering, which has guided his career choices and fueled his commitment to innovation. This passion has been a driving force behind his ability to solve complex problems, design robust systems and lead teams to success.
Born in Gujarat, Mr. Shah is the father of two children. Looking ahead, he aims to deepen his involvement in the artificial intelligence sector and recognizes the transformative potential of quantum computing. His goal is to integrate these fields to create a more positive impact on society.
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Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.
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