Tamar Toledano Warns Rising Customer Acquisition Costs Are Forcing a Marketing Reckoning in 2026
Press Release December 30, 2025
Tamar Toledano Warns Rising Customer Acquisition Costs Are Forcing a Marketing Reckoning in 2026

SAN FRANCISCO, CA, December 30, 2025 /24-7PressRelease/ -- As businesses head into 2026, one challenge is reshaping marketing strategies across industries: the rapidly rising cost of customer acquisition. Marketing strategist Tamar Toledano says this shift is not a temporary spike driven by market cycles, but a structural change that will force brands to rethink how they attract, convert, and retain customers.

According to Toledano, many organizations are discovering that the playbooks that fueled growth over the past decade are no longer sustainable. Paid channels are more crowded. Algorithms are less transparent. Consumers are increasingly harder to reach and even more challenging to persuade. The result is a steady climb in acquisition costs that is eroding margins and exposing weak fundamentals in many growth strategies.

"The era of cheap attention is over," Toledano explains. "Brands are competing not just with direct rivals, but with every piece of content, every creator, and every platform fighting for a few seconds of focus. That competition comes at a price."

One of the biggest drivers of rising acquisition costs is platform saturation. Larger advertisers with deeper budgets now dominate search and social channels that once delivered predictable returns. Smaller and mid-sized brands often find themselves priced out of auctions or forced to accept declining performance. Even well-funded companies are seeing diminishing returns as incremental spend produces smaller gains.

Privacy changes have compounded the problem. The decline of third-party cookies and tighter data regulations has reduced targeting precision and weakened attribution models. Marketers are paying more while knowing less about what actually drives conversions. Toledano notes that this lack of clarity leads many teams to overspend in an attempt to compensate for uncertainty.

Another contributing factor is shifting consumer behavior. Buyers are more cautious, more informed, and more skeptical than ever. Reviews, community sentiment, and peer recommendations now carry more weight than polished ads. This means brands must invest more time and resources to earn trust before a transaction ever happens, stretching acquisition timelines and costs.

Tamar Toledano believes the real danger lies in how companies respond. Many default to short-term tactics, such as increasing ad spend or chasing the latest platform trend. While these moves may deliver temporary relief, they often exacerbate the long-term problem by further inflating costs without building durable value.

"The brands that struggle most are the ones treating acquisition as a numbers game," she says. "If the only lever you know how to pull is spending more, you will always be vulnerable."

Instead, Toledano argues that rising acquisition costs should be viewed as a driving force for improved marketing. She emphasizes the importance of strengthening brand clarity, so messages resonate faster and convert more efficiently. When audiences immediately understand what a brand stands for and why it matters, less money is required to earn attention and trust.

Retention also becomes critical. Acquiring a customer once and failing to build a relationship is no longer viable. Brands must focus on lifetime value, community, and ongoing engagement. In many cases, reallocating resources from constant acquisition to customer experience and loyalty can reduce overall growth costs while increasing revenue stability.

Content strategy is another area where Toledano sees opportunity. Rather than producing high volumes of disposable content, she advises brands to invest in fewer, higher-quality assets that educate, reassure, and differentiate. Thoughtful content that addresses real customer concerns can shorten buying cycles and reduce dependence on paid media.

Measurement, while imperfect, still matters. Toledano encourages leadership teams to move away from overly granular attribution models and toward broader indicators of effectiveness, such as cohort performance, brand lift, and repeat behavior. These signals offer a more realistic portrayal of what works in a fragmented, privacy-first environment.

Looking ahead, Toledano believes the companies that adapt will emerge stronger. Rising customer acquisition costs will expose superficial growth strategies, but they will also reward brands that invest in trust, clarity, and long-term relationships.

"This moment is uncomfortable, but it is necessary," she says. "Marketing is being pushed back to its core purpose. Not to chase attention, but to earn it."

As 2026 approaches, Toledano's message is clear: the solution to rising acquisition costs is not louder marketing, but smarter, more human marketing built to last.

To learn more visit: https://tamartoledano.com

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Tamar Toledano

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