BROOKLYN, NY, January 30, 2026 /24-7PressRelease/ -- Khawlah "Lola" Muhammad has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Marked by a series of progressive roles and a commitment to bridging the gap between technical and business teams, Ms. Muhammad has built a prominent career in product management and financial services. Her professional journey is characterized by her ability to foster relationships, understand diverse perspectives and communicate effectively across organizational boundaries.
Since 2022, Ms. Muhammad has served as a Senior Product Manager at American Express, leading high-stakes, cross-functional initiatives across a global payments ecosystem. She is recognized for precise execution, rigorous prioritization, and the ability to drive complex programs from strategy through delivery, earning consistent praise from senior leadership for impact and operational excellence. Known for translating complex business needs into clear, actionable product strategies, she aligns technical and business stakeholders to deliver scalable, innovative outcomes and drive sustained organizational impact.
In addition to her primary role, Ms. Muhammad is actively engaged with industry organizations including EMVCo and the U.S. Payments Forum, reflecting her commitment to advancing a secure, interoperable, and globally resilient payments ecosystem.
Prior to joining American Express, Ms. Muhammad held several key positions at Citi over the course of five years. From 2021 to 2022, she was a product manager, where she played a key role in developing and launching new financial products tailored to global markets. Concurrently, from 2019 to 2021, she also served as a global account manager, managing high-value client relationships and overseeing global account portfolios. Her tenure at Citi began in 2017 as a risk management officer, where she was responsible for identifying and mitigating potential operational risks.
Ms. Muhammad's earlier experience includes serving as a personal banker at Wells Fargo in the San Francisco Bay Area from 2015 to 2017, during which she provided personalized financial solutions to clients and contributed to customer service excellence at the bank. In 2014 to 2015, she was an administrative officer at J. S. Alpha Inc. in Sacramento, supporting executive operations and streamlining administrative processes. Before relocating to the United States, she began her career in her native Syria, where she worked as an account manager at Ahmad Hadaya Company from 2009 to 2014.
Before venturing onto her financial services path, Ms. Muhammad pursued higher education and earned a bachelor's degree in English language and literature from Tishreen University in Syria in 2014. To augment her professional qualifications, she was certified in business administration by the Syrian Enterprise and Business Centre in 2010, which has provided her with essential knowledge in organizational management and strategic planning.
Reflecting on her journey thus far, she credits her achievements to her determination to pushing beyond her personal fears and early shyness. She advocates for asking questions with confidence and curiosity, without concern for perception — a mindset that has fueled continuous learning, adaptability, and success across diverse environments.
Equally passionate about helping others through civic initiatives and community service, Ms. Muhammad volunteers with animal rescue organizations She is also exploring opportunities to mentor young individuals on their own path to higher education and starting their career journey, reflecting her dedication to youth and community empowerment. As a balance to her various endeavors, she enjoys playing pickleball and frisbee as well as cooking.
Looking toward the future, Ms. Muhammad is focused on enhancing the experiences she creates for partners and consumers through innovative product leadership. With a long-term vision centered on leadership, she aspires to guide payment product management at scale, shaping strategic decision-making and driving the creation of innovative products that influence the future of global payments. Throughout her journey, she has displayed exemplary relationship-building expertise, strategic vision and unwavering commitment to personal growth as a leader within the financial services sector and beyond.
About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.
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