Marquis Who's Who Honors Jeanette Hernandez for Expertise in the P&C Insurance Industry
Press Release May 5, 2026
Jeanette Hernandez recognized as the Chief Executive Officer of Claim Connect IQ.
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Her contributions also include creative projects, such as producing a podcast series that features senior leaders from across the insurance industry.

OCEANSIDE, CA, May 05, 2026 /24-7PressRelease/ -- Jeanette Hernandez has been included in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Ms. Hernandez has established a distinguished career spanning more than 35 years in the property and casualty insurance sector, marked by her expertise in claims management, leadership development and digital marketplace platform innovation. Since 2019, she has served as the Chief Executive Officer of Claim Connect IQ, where she has been instrumental in developing a digital marketplace for claims professionals and service providers.

In this capacity, Ms. Hernandez has focused on building communities that foster leadership and advancing technical skills, consulting on claims transformation initiatives and fostering industry collaboration. Her commitment to mentoring young women entrepreneurs in San Diego's startup community is particularly notable, as she works to address the significant disparity in venture capital funding for women and helps emerging leaders navigate professional environments with confidence.

Ms. Hernandez has also acted as a consultant on claims transformation initiatives since 2019, leveraging her deep industry knowledge to guide organizations through complex changes. Her work in this area is informed by her extensive experience in corporate operations, acquisitions, and organizational transformations, during which she introduced sustainable innovations that have had a lasting impact on the companies she served.

Prior to these roles, Ms. Hernandez held the position of Chief Operating and Claims Officer, where she was responsible for overseeing claims operations, managing operational processes and driving efficiency across multiple departments. She also served as chief operating officer at a third-party administrator specializing in claims, managing operational processes and driving efficiency across multiple departments.

Earlier in her career, Ms. Hernandez advanced through various management positions, demonstrating her aptitude for leadership and her ability to inspire teams toward excellence. Her professional journey began at State Farm as a front-line claims adjuster. Although she did not initially plan to enter the insurance field, her mother's career as an underwriter influenced her path. Within two years at State Farm, Ms. Hernandez was fast-tracked for management, a pivotal moment that ignited her passion for leadership.

Throughout her career, Ms. Hernandez has achieved several significant milestones. The launch of Claim Connect IQ stands out as a defining accomplishment that revealed new dimensions of her professional identity and revitalized her passion for the industry. Achieving C-suite status fulfilled a long-held goal and underscored her strategic planning abilities, determination and dedication to lifelong learning.

Beyond her professional titles, Ms. Hernandez's organizational affiliations reflect her standing within the industry. She has served as a board member of the National Structured Settlement Association. She has devoted her time to several industry organizations and was the founder and Dean at the School of Leadership for CLM.

Ms. Hernandez's academic background includes earning a bachelor's degree in Interpersonal/Organizational Communications from California State University, Long Beach. She also attended law school, further broadening her understanding of regulatory frameworks relevant to insurance operations. Complementing her formal education, Ms. Hernandez holds a Six Sigma Black Belt certification, which has enabled her to implement process improvements and drive operational excellence throughout her career.

Mentorship has played a critical role in shaping Ms. Hernandez's leadership style and success. She credits her achievements to the guidance of exceptional mentors who modeled the qualities she aspired to embody as a leader. Her perseverance and hard work have been fundamental to overcoming barriers, such as entering the workforce at a time when women faced restrictive dress codes, and using her voice to advocate for herself and others.

In addition to her professional pursuits, Ms. Hernandez is dedicated to civic engagement and philanthropy. She mentors young women entrepreneurs within San Diego's startup ecosystem, helping them develop leadership skills and confidence in male-dominated industries. Her involvement extends to supporting health-related causes through the National Lupus Foundation and the National Kidney Foundation.

Ms. Hernandez's contributions also include creative projects, such as producing a podcast series that features senior leaders from across the insurance industry and provides valuable insights to all levels of leadership. Notably, her accomplishments have been recognized with honors, including the Leadership Award from the National Structured Settlement Association in 2022.

Born in Chicago, Ms. Hernandez enjoys kayaking and golfing during her personal time. Looking ahead, she intends to continue building communities that foster genuine collaboration among industry leaders while advancing online learning platforms that promote curiosity and continuous professional development within the insurance sector.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. The suite of Marquis® publications, including Who's Who in America® and Who's Who in the World®, remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the globe. Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.

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