MEDINA, OH, August 31, 2026 /24-7PressRelease/ -- Jae Zayed has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Mr. Zayed currently serves as vice president and chief digital and information officer at Southwest General Health Center, a role he has held since 2024. In this capacity, he manages the day-to-day operations of the community hospital and oversees outsourced functions through Oracle Corporation. His responsibilities include analyzing data and reports, identifying outliers, collaborating with the senior leadership team, updating organizational roadmaps, and driving change requests across departments. Mr. Zayed is dedicated to establishing robust processes and educating staff on system adoption to ensure fluid daily operations. Under his leadership, Southwest General Health Center has undergone a comprehensive transformation, integrating advanced technology to lower the total cost of ownership.

Over the past four years, Mr. Zayed has spearheaded initiatives such as upgrading wireless networks and disaster recovery systems, rationalizing cybersecurity with a single vendor solution, implementing 24/7 monitoring centers, and modernizing the full technology stack. He has also advanced the organization's Oracle strategy by consolidating operations on a unified platform, streamlining billing and administrative functions. This integration is projected to save millions of dollars while simplifying operational complexity.

A hallmark of Mr. Zayed's tenure at Southwest General Health Center is his focus on digital innovation. He led the development of Hope Hospital Outreach Patient Engagement, a digital assistant that guides patients from pre-registration through post-discharge care. By leveraging artificial intelligence and digital avatars—including interactive chatbots—he has enhanced patient engagement and the delivery of personalized care. His efforts have resulted in a more than 20 percent reduction in budget expenditures and significant improvements in physician documentation efficiency.

Prior to joining Southwest General Health Center, Mr. Zayed was a senior manager at Oracle from 2022 to 2024. In this role, he collaborated closely with the King Faisal Specialist Research Center and Aldara Hospital and Medical Center—then home to the region's largest outpatient facilities—to expand healthcare technology infrastructure.

From 2020 to 2022, Mr. Zayed served as executive director of information technology and chief information officer at Aldara Hospital and Medical Center in partnership with Henry Ford Health System in Saudi Arabia. He played a pivotal role in building greenfield hospital sites in Riyadh and Doha to advance Queen Sheikha Moza's vision for women's and children's healthcare. At Sidra Medicine in Doha—a 399-bed hospital dedicated to women's and children's health—he focused on decision support and data governance. Collaborating with Lord Darzi Consulting, PwC, EY, and other major consulting firms, he led nationwide analyses that informed critical decisions during the opening of new hospitals, including bed allocation and physician recruitment amid global shortages.

Earlier in his career, Mr. Zayed held several roles at Cerner Corporation between 2010 and 2015, including integration architect, delivery consultant (integrated services), quality analyst, and KCIT system engineer. During this period, he developed expertise in integration architecture, agency workflows, data analysis, clean data management, and the deployment of innovative technologies in healthcare environments.

Throughout his professional journey, Mr. Zayed has demonstrated exceptional skill in building high-performing teams and fostering cultures of data-driven decision-making. Notably, while working in Doha, he established a 24-hour support system by coordinating teams across India, Doha, Dubai, and the United States—enabling seamless productivity around the clock. At Sidra Medicine, he built a data governance team that set new standards for hospital operations through rigorous analytics.

Mr. Zayed is recognized for his behind-the-scenes leadership style—empowering others while orchestrating transformative change across organizations. He is particularly proud of transforming Southwest General Health Center without incurring exorbitant costs associated with major electronic health record platforms by leveraging existing tools and strategic partnerships.

His professional affiliations include serving as an associate board member of Oracle and as president of the National Honor Society.

Mr. Zayed's academic background includes a Bachelor of Science in computer and information systems security with a focus on information assurance from ITT-Technical Institute in 2012 and an Associate of Science in general education from Washburn University in 2009. His commitment to lifelong learning is reflected in numerous certifications: MIT Agentic AI & Organizational Transformation from MIT Professional Education (2025), Jodi Glickman on Pitching Yourself from LinkedIn (2020), Harvard ILead II - Leadership Program from Harvard Business Review (2018), Managing Big Data with MySQL from Duke University; Data Visualization and Communication with Tableau from Duke University; Mastering Data Analysis in Excel from Duke University; CareAware MDBusiness/iBus from Cerner Corporation; Community Works Business Continuity Disaster Recovery from Cerner Corporation; TouchStone Automation from Cerner Corporation; Cerner Provisions Document Imaging Architecture and Components from Cerner Corporation; Crucial Conversations from Cerner Corporation; IBM WebSphere Installation and Support; Citrix Presentation Server; Six Sigma Yellow Belt for continuous process improvement (2012).

Mr. Zayed credits his success to formative experiences working in the Middle East, where resource abundance fostered an environment focused on excellence rather than budget constraints—encouraging innovation and visionary thinking that he now brings to his work in the United States.

His civic involvement includes volunteering with Ozanam since 2011 as well as supporting student volunteer programs through the National Honor Society at ITT Technical Institute—driving student engagement initiatives, coaching children's activities, and participating in community clean-up efforts.

Mr. Zayed's achievements have been recognized through numerous awards: Notable Technology Leader in Healthcare by Crain's Cleveland Business (2025), CEO Outstanding Achievement Award (2018; 2016), Above and Beyond Award (2014; 2013), Project Eagle Award (2013), Ace Consulting Rising Star Award (2012), Ace Consulting Award (2012). He has contributed thought leadership through publications such as "Notable Leaders In Health Care Technology."

Born in Kansas City, Mr. Zayed enjoys spending time with his family—including his spouse Tanya and their three children Mazin, Zyphr, and Zypln—traveling together, gardening, playing basketball or watching football games with friends, enjoying outdoor activities or sports events, and reflecting on his earlier years as a diver.

Looking ahead, Mr. Zayed intends to pursue further academic advancement by obtaining a master's degree while continuing to elevate Southwest General Health Center as a leader in healthcare technology innovation. He is committed to building artificial intelligence literacy among patients through programs such as HOPE, while ensuring that operational efficiency supports ongoing business growth through the strategic use of technology solutions.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. The suite of Marquis® publications, including Who's Who in America® and Who's Who in the World®, remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the globe. Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.

# # #