CANTON, MI, September 08, 2026 /24-7PressRelease/ -- Regina Reese has been recognized for achievement in learning enablement and healthcare operations.
Ms. Reese's most recent professional chapter began in 2026 when she assumed the role of learning and AI enablement program lead at Amazing Grace International Ministries Inc. Contracted for her expertise, she was tasked with establishing an online discipleship development program to enhance spiritual education within the organization. Drawing on more than 20 years of experience in learning development, Ms. Reese designed a scalable, self-paced online learning program that allows members to progress according to their individual needs.
Notably, Ms. Reese's work at Amazing Grace International Ministries Inc. is distinguished by her deep immersion in generative artificial intelligence, which she has explored extensively in recent years. She has leveraged AI-driven tools to create a transformative program that not only streamlines operations but also integrates digital visualization and dashboard creation. The initiative includes a unique pairing of members with human mentors and the development of a 24/7 AI spiritual coach, providing continuous support for users as they navigate training videos, study materials, and coursework.
From 2018 to 2026, Ms. Reese served as the director of operations and learning services at Cognizant, where she led teams responsible for supporting clients primarily in the healthcare sector, including healthcare providers, hospitals, and health insurance carriers. Her focus was on designing customized training solutions tailored to each client's needs across various platforms.
Ms. Reese played a pivotal role in training client staff on newly developed systems and was responsible for developing enduring curriculum solutions that supported future onboarding efforts. In addition to her operational leadership, she managed budgeting and financial planning, ensuring business sustainability while meeting key performance indicators for senior leadership.
Between 2011 and 2018, Ms. Reese held the position of director of client management at TriZetto Healthcare Products. In this capacity, she collaborated closely with company leadership after securing contracts to design tailored training programs for clients. These initiatives included instructor-led sessions, virtual instructor-led training, train-the-trainer formats and online modules, all supported by custom-developed training materials. Her commitment ensured that organizations received comprehensive training experiences rather than one-time events.
Ms. Reese's earlier career included five years as a healthcare consultant with Kocsis Consulting Group LLC from 2006 to 2011, where she provided expert guidance on operational improvements and training strategies for healthcare clients. Prior to this, she worked at Blue Cross Blue Shield of Michigan as a product coordinator between 2004 and 2006 and as a product representative from 2000 until 2004.
Among Ms. Reese's most significant professional achievements is her instrumental role in developing a seat-cost pricing structure for Cognizant's Learning Services organization. Developed in 2026, the new structure was designed to create a sustainable revenue stream with the potential to generate more than $2M - replacing a framework in which internal client training was provided at no cost and offered limited profit potential. Additionally, her accomplishments have been recognized through honors such as the Emergent Leaders Award and the Best in Class in Operational Performance Award.
Ms. Reese's educational background includes a Bachelor of Science in business administration and management from Cornerstone University in Grand Rapids in 2005; she is currently pursuing a master's degree through the seminary at the same institution. Her academic foundation has been complemented by several certifications: she obtained a certificate in project management from Villanova University in Pennsylvania in 2006, followed by Microsoft Power BI Desktop for Business Intelligence and Google AI Professional Certificate credentials from Udemy in 2026.
A commitment to lifelong learning is central to Ms. Reese's philosophy, and she credits her faith as the driving force behind her dedication to service and community advancement. She strives to be relatable and trustworthy in every interaction, listening closely to clients' needs and guiding them, when necessary, in new directions. Authenticity remains a core value — colleagues and clients alike have described her as a reliable barometer of honesty, a reputation she considers central to building lasting professional relationships.
Beyond her professional pursuits, Ms. Reese maintains active involvement with several civic-minded organizations. She supports the Apostolic Assemblies of Christ and COGIC through various activities, including planning and community outreach at her church. Her contributions extend to donating food baskets and school supplies as well as coaching children, reflecting her dedication to fostering positive change within her community.
Born in Detroit, Ms. Reese is devoted to her family and her personal interests, including exploring applied artificial intelligence applications. Looking ahead, she intends to expand her efforts with Amazing Grace International Ministries Inc., focusing on supporting organizations striving for positive community impact but lacking necessary resources. She finds fulfillment in guiding these entities toward sustainable educational programs that empower their communities through effective training solutions.
# # #