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/24-7PressRelease/ - BEDFORD, NH, June 30, 2005 - Scribe Software Corporation, a provider of data migration and integration software technology for leading Customer Relationship Management (CRM) systems, today announced its success in supporting the data integration needs for Conferon Global Systems and their Great Plains and SalesLogix applications.
Conferon Global Services (CGS) is headquartered in Twinsburg, OH with regional offices across the country. CGS is a unified source for comprehensive event management including site selection and analysis, venue contract negotiations, registration and housing, lead retrieval, and trade show management. CGS needed to find a way to give its expanding company access to the information needed to streamline work, make better decisions and provide outstanding customer service.
"Everything starts in SalesLogix," said David Peckinpaugh, CGS's Executive Vice President of Sales and Marketing. "We needed a way to move data both into and out of SalesLogix, especially invoicing information. The nature of our business drives complex invoicing as we are often working with multiple vendors." Sales managers also needed accurate information for pipeline management and budgeting purposes. "Multiple people touch each account," said Peckinpaugh. "We have to provide one source for the information in order to provide outstanding service."
The Scribe implementation went very smoothly. Conferon engaged Xpert Business Solutions of Akron, OH, a certified Elite Reseller for Scribe Insight, to develop the field mappings and implement the integration processes between SalesLogix and their back office accounting system, Great Plains. CGS also has to store information on its clients for several years for reference. "With SalesLogix we were able to build this functionality into the system and Scribe allows us to pull the required data from Great Plains," said Patrick DiLullo, Manager of Enteroprise Sales Technology for CGS.
"The success we've had with CGS and their integration between Great Plains and SalesLogix applications is a perfect example of how Scribe Insight helps our customers increase sales and improve customer service, by integrating their back office with their front office applications," explained Lynn Harrington, Director of Worldwide Channel Sales for Scribe. "Many customers have struggled to successfully complete the integration between their back office application and SalesLogix. With Scribe Insight, they can seamlessly integrate SalesLogix with those systems, and with their other business applications creating a single, unified view of the customer for their sales teams."
The impact of this integration is described by Peckinpaugh as follows, "Scribe also gives our employees peace of mind. They can calculate their commissions, know what is coming down the pipe and do an excellent job servicing their clients. By not constantly chasing down information, they are able to concentrate on helping the clients and generating more revenue for CGS."
To read the Scribe/Conferon Global Services success story, please visit http://www.scribesoft.com/ResourceCenter/SuccessStories/Conferon.pdf
Scribe Software Corporation (www.scribesoft.com) provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it possible for companies to sell more and provide better customer service by creating one complete view of the customer in CRM. Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996.
Scribe Software Corporation (http://www.scribesoft.com) provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe Insight integrates with any system, in days, not weeks. Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996. Contact us at 603-622-5109.
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