All Press Releases for March 18, 2009

Physicians Turn to Medical Mystery Shopping to Ensure Patient Satisfaction and Attract New Patients to Their Medical Practice

In today's economy physicians are struggling to keep their practices full and attract new patients. When it's all said and done patients are consumers, they have choices. Medical mystery shopping helps ensure that a medical practice is getting a high rating when it comes to patient satisfaction.

    KANSAS CITY, MO, March 18, 2009 /24-7PressRelease/ -- Medical practices who utilize the Medical Mystery Shopping services, offered by The Practice Pros, are experiencing the benefits from uncovering areas of improvement needed by their practices. As an industry leader in Medical Mystery Shopping and the only company providing expert medical shopping services. The Practice Pros share the benefits of the medical shopping service and the impact it has on a practice. "It has never been more important, than in today's economic climate, to ensure your patients have the best experience possible when they call or visit you and your practice. We help our clients uncover areas that need improvement in terms of patient satisfaction and then arm them with the knowledge they need to implement those improvements into their practice." states Laura Lake, Founder of The Practice Pros.

A medical mystery shop, can help you determine areas of your practice, including your staff, office environment and processes, that may be below average when it comes to level of experience you hope to provide your patients. We uncover issues within your practice that may turn away your patients or provide a poor experience. The benefits of a medical mystery shop include increased patient satisfaction, leading to more loyal patients that return to your practice for multiple healthcare options and a higher volume of referral patients, both from your current patients and fellow physicians.

To further assist the medical community, The Practice Pros are pleased to announce the launch of a new website, Visitors to, owned by The Practice Pros, are welcomed by a video from the Founders of The Practice Pros, Laura Lake and Jamie Verkamp.

They are provided with information on the variety of Medical Mystery Shopping services offered by The Practice Pros' team of expert shoppers and how to best utilize those services to improve their practices. Lake and Verkamp highlight for their visitors how medical mystery shopping is a key component of any successful practice. "The competition for patients' healthcare dollars has never been higher. It is imperative for successful practices to not only attract new patients through their doors, but make sure those new patients, and their current patients, are satisfied with the experience they have with that practice. We look to help our clients increase their referral rates, which is the best form of marketing in this economy." says Jamie Verkamp, Co-Founder of The Practice Pros.

About The Practice Pros

The Practice Pros is a medical marketing consulting firm specializing in assisting medical professionals in implementing marketing techniques to grow their practices. With over 20 years of marketing experience, we offer consultations, seminars, workshops, coaching and virtual seminars that are designed specifically with the medical professional in mind. For more information, please call us at 1-877-DOC-MKTG (1-877-362-6584) or visit

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Contact Information

Laura Lake
The Practice Pros
Kansas City, MO
Voice: 816.355.2441
E-Mail: Email Us Here
Website: Visit Our Website