Dugan's Travels teamed with Strix Louisiana to build SmartAgency. With this collaboration, SmartAgency was created with an intuitive interface that is easy for agents to use and easy for team to manage back-office tasks.

Dugan's Travels has added new team members as well as established new roles for existing team members in order to better service our current hosted independent agents.

Dugan's Travels puts new management in place to support independent travel agents.