Search News by Tag: Customer Experience
1319 news stories found
Press Release
December 16, 2012
Satmetrix is organising the 7th Annual Net Promoter Customer Experience Conference. The event will take place in 2013 Miami from Jan 31st -Feb 1st and it will be the biggest Net Promoter conference ever.
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December 15, 2012
PromotionBox note Cross-Channel Marketing emerge as the most effective ways of competing for mindshare when consumers are bombarded by close to 3,000 marketing messages each day.
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December 12, 2012
New research will assess how customer service use applications and technology to empower their agents to effectively handle multi-channel customer interactions.
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December 11, 2012
Family-owned, award winning home appliance & electronic integration service provider creates one-of-a-kind showroom for Grand Rapids customers.
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November 29, 2012
New York-based firm, Red Ten NYC have expressed concerns that there is doubt regarding the marketers ability to deliver growth for developing businesses.
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November 8, 2012
Premier business technology research firm unveils key insights from independent and unbiased benchmark on the benefits and best practices of using innovative technology for business and IT.
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November 6, 2012
New research shows current practices and technologies continue to fall short in the customer experience
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November 2, 2012
The level of customer service today has trained us to think we shouldn't expect it from a business. With that in mind, Julia Ritzenthaler has launched a blog to bring the customer back to the forefront of the modern business model.
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Press Release
October 31, 2012
Polaris Financial Technology Ltd, a leading global Financial Technology Company, today announced the launch of its FATCA and Global KYC Ready IntellectTM Customer Onboarding Hub (ICOH) solution at SIBOS 2012 in Osaka, Japan.
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October 31, 2012
BlueBird Strategies celebrates a decade of Ventana Research success through its sponsorship of Ventana Research's Innovation Summit at the Tech Museum in San Jose on November 8th
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October 24, 2012
Core principles of teamwork and collaboration, key factors in delivering exceptional customer service, are reflected in new look.
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October 21, 2012
A new alliance between Coinmach, the nation's largest supplier of outsourced laundry services and SDI Laundry Solutions (SDI) was announced today - a shared vision of the future by uniting common business cultures.
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October 18, 2012
Fast-growing company offers digital signage solutions. Retail Radio's video products include digital signage and digital menu boards that help restaurants comply with nutrition labeling legislation.
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October 11, 2012
Models4tradeshows.com launches new website that enhances user experience through the additional of a many new and exciting features!
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September 27, 2012
New York City based sales and marketing firm The BBB Conglomerate Network report increased revenue due to high focus on customer service over the 3rd quarter of 2012.
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September 18, 2012
New Mobile and Social Configure-Price-Quote Software extends the social enterprise.
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September 12, 2012
Polaris Financial Technology Ltd. presented its Intellect Customer Onboarding Hub solution for managing the entire customer onboarding lifecycle, cross-channel account opening & 360 degree view of customers for all banking lines of business...
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August 18, 2012
StressFreeAirportParking.com announces expansion at three more UK airports and most significant IT overhaul as business grows.
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August 9, 2012
Findings underscore the importance of understanding expectations and improving interactions with customers.
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August 8, 2012
TeamSupport.com announced a successful deployment of the company's Enterprise Edition by Talon Data Systems, Inc., a leading value-added integrator of high speed networking and storage systems.
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