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Press Release
September 3, 2006
As cosmetic surgery patients select larger and larger breast implants the long term risk for implant displacement increases. A new mesh sling keeps breast implants from moving too low on the chest or into the woman's armpit and replaces a longstanding procedure which is prone to failure.
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Press Release
August 19, 2006
STEPHANIE ZIMBALIST PORTRAYS KATHARINE HEPBURN IN MATTHEW LOMBARDO'S "TEA AT FIVE"
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Press Release
May 3, 2006
Service recovery is a powerful tool organizations can use to take customers fr om the brink of defection to a customer Loyal for Life and all in 60 seconds or less.
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Press Release
April 27, 2006
The book "Deceptive Diagnosis: When Sin is Called Sickness", by Dr. David Tyler and Dr. Kurt Grady, will be released on May 20, 2006.
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Press Release
April 26, 2006
Empowerement does not exist. Most firms talk about empowement but it is ver difficult to find. John Tschohl will discuss the 4 dirty little secrets about empowerment.
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Press Release
April 10, 2006
CFO brings more than 15 years experience in the Internet and data communications industry.
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Press Release
March 21, 2006
Popular entertainers Brenda Weiler, Mike and the Monsters, The Phones and The Pawnbrokers perform in concert following each showing of the world premiere of "Fargo Rocks," a documentary on Fargo-Moorhead's rock and roll legacy.
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Press Release
February 26, 2006
New lung cancer search engine provides information on medical and legal web sites for those researching this asbestos-caused killer cancer
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Press Release
January 15, 2006
China is using Service Quality Institute to provide world class customer service in one of the largest training contracts every signed.
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Press Release
December 16, 2005
Servcie recovery is how do you pull a customer from hell to heaven in 60 seconds or less. This article will define service recovery, detail the importance to the bottom line, identify role models and describe the elements of service recovery.
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Press Release
December 14, 2005
LearnDirect, a new service from LearnOutLoud.com, is proud to announce the release of How You Can Create Advertising That Really Works, an audio seminar written with the small business owner in mind.
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Press Release
November 3, 2005
Motivating Employees is Crucial. Too many companies focus more on maintaining their equipment than they do on motivating their employees. Money is not a motivator. "There is little correlation between pay and performance."
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Press Release
August 30, 2005
Loyal for Life teaches employes how to take an unhappy customer from hell to heaven in 60 seconds or less. It is based on service recovery and empowerment. USA Today's cover story recently featured John Tschohl and this book.
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Press Release
July 1, 2005
Harriet Lane was the first White House Hostess to be called "First Lady," and she was the most admired woman of her time.
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Press Release
June 2, 2005
Frustrated by scams from Nigeria, classified ad spam from India and Pakistan, company begins blocking IP ranges of system abusers
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Press Release
May 22, 2005
Lauch a successful career by working for a service leader. Learn how to solve problems, listen - really listen, handle complaints, practice empowerment, apoligize, make customers feel valued and develop a positive attitude.
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Press Release
April 13, 2005
All organizations make mistakes. How they respond to problems caused by themselves is what service recovery is all abouit. How do you make the customer whole so they go from hell to heaven in 60 seconds or less.
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