Empowerment is the backbone of customer service and very few firms understand how to use empowerment. Without empowerment no firm can become a service leader. Six major roadblocks are discussed that prevent empowerment from happening.

Matrikon today announced that it will be hosting the 2005 Alarm Management Workshop for the Power Industry, to be held May 12th and 13th, 2005, in Detroit, Michigan.

2ndNature, a Central New York-based website design and development studio has recently completed several interactive assignments for Northeast US clients.

In commercials created for National Steel and Shipbuilding, the hard-driving music is from The G-Man, while the voiceover work is from Scott G (yes, the same person!)

"Sonic Tonic" by The G-Man Combines Moby's Beats with Stevie Wonder's Keyboards, Crystal Method's Synths with Devo's Drums, as Modern Rhythms Meet Beloved 80s and 90s Ba

RivalWatch, the leader in real time competitive intelligence announces a new CEO, a new marketing company and a new address.

"Sonic Tonic," from commercial producer Scott G (The G-Man), contains 6 trance and 8 electro-pop songs. Marketing for the innovative album targets DJs and college radio.

J.F. Robert Bolduc is touring North America introducing North America to the concept of Network Marketing,and how it can effect rural America and how to get involved.

Microboards today announced the launch of PF-2, a high volume disc printer that helps create discs at a high speed and with a low cost-per-disc without outsourcing production.

SmartFan Inversion is an innovative fan speed control that combines an AC to DC power supply and a DC fan control/alarm.

Veteran China lawyer joins Seattle international law firm focused on small business.