+1 888-880-9539Search News by Tag: employee experience
113 news stories found
Press Release
November 10, 2022
Remote workforce stays connected in virtual office
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Press Release
August 19, 2022
This year, 71% of employees said Sound Physicians is a great place to work – 12 points higher than the average U.S. company.
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Press Release
August 18, 2022
Inspiring a culture of providing an Exceptional Experience. Everyone. Everyday. Everywhere.™
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Press Release
July 20, 2022
"Empathy in Action" Is a Wall Street Journal Business Bestseller and a USA Today National Bestseller
In their new book on customer and employee experience, co-authors Tony Bates and Dr. Natalie Petouhoff ask: Could empathy be the missing ingredient to a profitable business and better world?
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Press Release
June 30, 2022
Market research identifies state of processes and technology in organizations today
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Press Release
June 30, 2022
The Birch Assist solution is now available on the Five9 CX Marketplace and can be easily integrated with the Five9 Intelligent Cloud Contact Center
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Press Release
June 29, 2022
Annual awards highlight innovative technologies for business and IT
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Press Release
May 19, 2022
Providence Business News and Best Companies Group name Rhode Island law firm CCK as one of the Best Places to Work in 2022.
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Press Release
May 13, 2022
Fleet Tracking Company One Step GPS recently got their Great Place To Work Certification. Company employees rave about the great work environment for a company that puts customer service as a top priority.
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Press Release
May 4, 2022
Quincy Valencia Joins as VP & Research Director in Human Capital Management
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Press Release
April 27, 2022
Digitalizing business, improving cybersecurity, and building a modern workforce are top priorities
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Press Release
March 28, 2022
SQM Group has conducted groundbreaking customer and employee benchmark research with over 500 leading North American call centers to better understand what companies think about the WFH model post-COVID-19.
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Press Release
March 23, 2022
SQM Group is excited to share that their 2021 Call Center Customer Service Industry award winners have been announced on their website!
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Press Release
December 17, 2021
Independent analysis of software rates technology providers on efficiency and effectiveness of workforce management across seven product and customer experience evaluation categories
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Press Release
November 11, 2021
Empowering a workplace where employees feel welcomed, included, and valued
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Press Release
October 2, 2021
IT Outsourcing: A key to promoting competitiveness.
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Press Release
August 17, 2021
Solution Development Accelerates for ML, Teams Room Booking and Graph Connector
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Press Release
August 5, 2021
Mobile app, Smart Calendar and workspace types help simplify flexible work.
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Press Release
August 5, 2021
Inspiring a culture of providing an Exceptional Experience. Everyone. Everyday. Everywhere.™
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Press Release
July 27, 2021
Aggregate results from nearly 200 campaigns show views on mobile devices increased by 14 percent, QR code requests more than doubled, and campaigns featuring decision-support tools drove 76 percent engagement
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