Search News by Tag: contact center
223 news stories found
Press Release
February 4, 2026
AvidTrak offers a direct alternative for businesses and marketing agencies through the lead maximizer, its fully native contact center designed to work seamlessly with AvidTrak's call tracking platform.
Read Press Release
Press Release
February 2, 2026
This is the first Gold Award and fifth Stevie Award, winning Silver the past two years and Bronze the two years prior.
Read Press Release
Press Release
January 12, 2026
WebCE announces new Michigan funeral CE catalog approved by the Academy of Professional Funeral Service Practice to fulfill the latest state annual licensing requirements
Read Press Release
Press Release
January 8, 2026
Shaine Hobdy brings decades of experience in customer service to his roles as a business owner and multi-award-winning author renowned for his servant leadership
Read Press Release
Press Release
December 18, 2025
Raymond Norris III is a dedicated professional with a career spanning more than 20 years
in the customer service and support industry
Read Press Release
Press Release
December 16, 2025
This honor marks the fifth time WebCE has been recognized for its inclusive, people-first workplace culture
Read Press Release
Press Release
November 21, 2025
Charles Samuelson is a Senior Manager for Customer Engagement and Success at Microsoft
Read Press Release
Press Release
September 17, 2025
Lisa Marie Diehl brings 40 years of outstanding management and customer service contributions to her role as the director of customer care at Freshpet
Read Press Release
Press Release
September 12, 2025
Edward Thomas Carmichael is a distinguished leader in the business consulting industry, specializing in communications and customer service solutions, as well as community service
Read Press Release
Press Release
September 8, 2025
WebCE's Iowa insurance exam prep catalog is now the nation's most comprehensive for Iowa insurance staff adjusters, independent adjusters, and appraisers looking to comply with Iowa's new licensing requirements from Senate File 619
Read Press Release
Press Release
August 25, 2025
New insurance exam prep courses help Iowa adjusters and appraisers meet with the new mandatory licensing requirements of Senate File 619
Read Press Release
Press Release
July 22, 2025
David J. Olds is celebrated for over 15 years of dedicated service in his field as a project manager II at Pilot Company
Read Press Release
Press Release
July 15, 2025
Securities exam prep just got smarter with Chat Tutor, an AI-powered assistant built to provide instant answers, personalized explanations, and direct links to course content that make mastering tough topics easier and less stressful
Read Press Release
Press Release
June 19, 2025
Get the latest federal tax updates and satisfy the AFSP refresher course requirement with WebCE's online 2025 AFTR course packed with real-world scenarios and built-in assessments for lasting comprehension
Read Press Release
Press Release
June 10, 2025
Jono Luk lauded for over 20 years of professional success in his field
Read Press Release
Press Release
June 6, 2025
Rachael Barrow serves as the director of contact center compliance at HomeServe
Read Press Release
Press Release
May 14, 2025
Introducing Chat Tutor, an AI-powered learning assistant designed to provide insurance exam prep students with instant, on-demand course guidance and personalized study support.
Read Press Release
Press Release
March 18, 2025
Fourth Consecutive Stevie Win Highlights WebCE's Continued Commitment to Excellence in Customer Service
Read Press Release
Press Release
February 20, 2025
TextChat's AI-Powered MetaChannel Platform Helps Outsourced Contact Centers Deliver AI Solutions with Seamless Human Handoff
Read Press Release
Press Release
February 11, 2025
DD Fritch is celebrated for nearly 35 years of dedicated service in the health care consulting industry
Read Press Release










