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184 news stories found
Press Release
March 18, 2019
Revenue Storm Honored To Be Selected for Prestigious Awards
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Press Release
February 21, 2019
SG Contact Center is now a subsidiary of JWBL Capital Group Inc. and has extended partnerships to offer clients full BPO solutions
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Press Release
February 10, 2019
SG Contact Center offers cutting-edge technical support and outsourcing solutions for businesses.
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Press Release
February 6, 2019
Global Banking & Finance Review® announces the list of winners for its annual awards program 2018
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Press Release
December 19, 2018
Join us for our upcoming webinar to learn how contact centers are becoming profit centers as we focus on increasing performance.
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Press Release
September 14, 2018
New educational sessions on the latest in digital transformation to supercharge the front office – from the customer experience to operations in marketing, selling and service
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Press Release
August 6, 2018
Morrisville-based TrialCard expands its presence after being chosen to support a large market access program for a leading pharmaceutical company.
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Press Release
May 31, 2018
Independent analysis dives into capabilities of vendors, maturity of the tools, and TCO/ROI of software offerings
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Press Release
March 6, 2018
Aurus LLC updated RichCall, a video-enabled remote expert software, which empowers customer support with co-browsing and file sharing. The new release doesn't require a contact center, so it is much easier to start with.
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Press Release
February 5, 2018
GoVivace to provide highly customized speech services at the corporate level, for two cents a minute
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Press Release
January 30, 2018
According to MANGO OFFICE's estimates, nearly 50% of small and medium-sized enterprises will switch to cloud telephony.
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Press Release
November 22, 2017
Aurus released its innovative unified communications software, RichCall, that allows customers to get their issues resolved quickly by a contact center expert by voice with video and web-collaboration tools.
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Press Release
October 21, 2017
Seven times winner of Consumer Choice Award, Digitcom enhances their integrated and hosted unified communications portfolio by adding a robust cloud contact center product powered by leading Canadian provider, Telax.
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Press Release
October 4, 2017
New research on agent desktop systems will guide customer experience and contact center best practices
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Press Release
July 14, 2017
Enterprise faces unified communication challenges... Does your call center need a tune-up?
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Press Release
June 20, 2017
Promys, a leader in PSA software, announced that it has been awarded a contract by Eclipse Technology Solutions. Eclipse is a highly certified Cisco Gold partner specializing in IP Telephony, Contact Center, Data, Video & Wireless solutions.
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