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223 news stories found
Press Release
January 13, 2021
Mr. Patel provides contact center analytics through SuccessKPI, Inc.
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October 1, 2020
Industry Veteran Keith Dawson Joins as VP and Research Director
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July 17, 2020
Altura Communication Solutions Offers National Cooperative Purchasing Alliance (NCPA) Best-in-Class Pricing to Public and Non-Profits that seek Advanced Technology Solutions.
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Press Release
May 12, 2020
As companies worldwide adjusting to the new standards of working from home and are forced to embrace remote working, CommBox, the all in one customer support & messaging platform provides the perfect solution for sales and support teams at all sizes.
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April 15, 2020
This partnership with Veracity Networks and Telarus marks the first time Cisco's Webex suite of products can be sold through the agent channel providing a complete solution to customers.
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April 9, 2020
Implementing the Right Technologies Enables You to Support Your Customers Now.
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April 8, 2020
Outsourced sales and contract sales organization, Sales Partnerships, Inc. awarded as the top field sales organization in America. The largest sales awards globally, the Stevie Awards, recognized the top sales organizations in the US.
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Press Release
March 11, 2020
Company's Global Alliance Ecosystem Expands Reach with Workforce Automation
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March 11, 2020
Revenue Storm Honored to Have Won Their Fifth Stevie Award
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February 12, 2020
Improved Efficiency, Employee Engagement and Customer Experience Pays Off for Providers
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January 25, 2020
Global Banking & Finance Review announces the list of winners for its annual awards program 2019
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January 23, 2020
Industry Leaders to Share How Transforming Contact Centers Pays Off
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January 14, 2020
Intradiem Celebrates Fourth Consecutive Year of Record Growth
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November 25, 2019
Real-Time Agent Development Pays Off with Improved Engagement and Significant Cost Savings
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November 19, 2019
Real-Time Capabilities Pay Off by Improving Efficiency, Agent Engagement, and Customer Experience
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November 7, 2019
Callnovo, the global multilingual customer service contact center, offers a powerful bilingual outsourcing solution in English and Spanish for Utsource's European market.
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November 4, 2019
Annual listing profiles 10 companies at the forefront of providing cloud communications consulting services and impacting the marketplace
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October 24, 2019
Callnovo, the benchmark service provider for cross-border e-commerce overseas customer call center, can bring the significant value to COD model industries.
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October 1, 2019
Workforce Automation Drives Significant Value with Real-Time Capabilities on Agent Engagement, Customer Experience and Efficiency
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Press Release
September 18, 2019
Scalable, Secure Platform to Process High Volumes of Real-Time Contact Center Data
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