Search News by Tag: contact center

223 news stories found

Press Release September 4, 2019
The Forefront Roadshow is Scheduled to Gather in October and November 2019
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Press Release August 17, 2019
Callnovo brings added value to Chinese pet brands in the US market in terms of customer service professionalism, labor cost savings, and customer service quality.
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Press Release August 1, 2019
Nancy Munro, CEO of Verbal Transactions will be one of the featured presenters at the next PACE NY Contact Center Technology Forum & Supplier Expo
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Press Release July 22, 2019
Callnovo, which has been deeply involved in the multilingual cross-border e-commerce customer service industry for more than ten years, provides an efficient customer service outsourcing solution to help Chinese export cross-border
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Press Release July 15, 2019
Callnovo plays a decisive role in Liugong's overseas service system and distributor's capacity building as a third-party customer service outsourcing provider.
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Press Release June 30, 2019
There are considerable opportunities in the overseas security market, especially the national market along the "The Belt and Road Initiative," which is an opportunity for China's security brands to make great achievements.
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Press Release June 26, 2019
Real-Time Capabilities Improve Efficiency, Agent Engagement and CX
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Press Release June 21, 2019
Four major pain points for Chinese machinery manufacturing enterprises
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Press Release April 18, 2019
A program of the Georgia Institute of Technology
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Press Release March 18, 2019
Revenue Storm Honored To Be Selected for Prestigious Awards
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Press Release February 21, 2019
SG Contact Center is now a subsidiary of JWBL Capital Group Inc. and has extended partnerships to offer clients full BPO solutions
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Press Release February 10, 2019
SG Contact Center offers cutting-edge technical support and outsourcing solutions for businesses.
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Press Release February 6, 2019
Global Banking & Finance Review® announces the list of winners for its annual awards program 2018
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Press Release January 16, 2019
Visit Altura Communication Solutions at Avaya Engage January 20-23rd at booth # 436 to learn more.
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Press Release December 19, 2018
Join us for our upcoming webinar to learn how contact centers are becoming profit centers as we focus on increasing performance.
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Press Release September 14, 2018
New educational sessions on the latest in digital transformation to supercharge the front office – from the customer experience to operations in marketing, selling and service
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Press Release August 6, 2018
Morrisville-based TrialCard expands its presence after being chosen to support a large market access program for a leading pharmaceutical company.
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Press Release June 7, 2018
Avaya Equinox functionality now included
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Press Release May 31, 2018
Independent analysis dives into capabilities of vendors, maturity of the tools, and TCO/ROI of software offerings
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Press Release March 6, 2018
Aurus LLC updated RichCall, a video-enabled remote expert software, which empowers customer support with co-browsing and file sharing. The new release doesn't require a contact center, so it is much easier to start with.
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