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184 news stories found
Press Release
June 8, 2017
Field Force Tracker with its powerful features custom designed for managing photocopier rental and service management contracts has become the software of choice for photocopier service companies.
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Press Release
June 7, 2017
This allows even small field service companies to manage their parts inventory much more effectively like large organizations.
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Press Release
May 4, 2017
Market research assess current state of Workforce Optimization and provides best practices to improve
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Press Release
April 29, 2017
Italian Technology Firm Provides Speech Analytics and Automated Process Optimization for its Customer's Financial Contact Center
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Press Release
March 9, 2017
Amidst the craziness that is South by Southwest, mindStart (www.gomindstart.com) will be hosting a puppy corral to provide a quick, relaxing, and fun break for the convention-goers.
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Press Release
December 20, 2016
Eric Litvin, the founder of Luma Systems, has been collaborating with Network Operators, Carriers and Enterprise-Level Engineers for 15 years.
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Press Release
December 1, 2016
Innovative contact center vendor teams up with leading data science research institute to advance predictive workforce analytics
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Press Release
December 1, 2016
Sequence Health, a performance-optimizing healthcare technology and service company, has relocated its corporate headquarters from suburban Alpharetta, GA to the bustling Central Perimeter area of Atlanta.
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Press Release
November 30, 2016
Business and IT leaders are recognized for their success in using technology
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Press Release
October 27, 2016
First FedRAMP authorized UCaaS solution now available to state and local government.
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Press Release
October 26, 2016
Contact center employee engagement solution provider making waves with focus on improving agent performance and reducing attrition
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Press Release
October 12, 2016
Innovative technology is highlighted to spotlight the vendors who are changing the industry
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Press Release
September 19, 2016
nGUVU's gamification software for improving agent engagement enhances industry-leading Genesys Customer Experience Platform
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Press Release
August 25, 2016
Ms. Forrester uses her experience in education to bring life and enthusiasm to the educational process
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Press Release
August 20, 2016
collab9 is first and only cloud provider offering federal, state, and local agencies a UCaaS solution that meets stringent federal security standards.
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Press Release
July 15, 2016
nGUVU adding to machine learning development team to address explosive industry growth
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Press Release
June 30, 2016
New market research found cloud and customer channels of engagement advancing
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Press Release
June 20, 2016
Mr. Martella has been in the contact center business for approximately 14 years
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Press Release
May 25, 2016
Annual invitation for nominations recognizing leadership across business and IT in use of technology
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