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227 news stories found
Press Release
April 18, 2013
Vela Sivasankaran is Instrumental in Creating Widely Used Telecommunications Systems & Technologies
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April 16, 2013
Largest industry analyst awards honor individuals and organizations that demonstrate leadership to achieve spectacular outcomes.
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Press Release
April 1, 2013
Information technology professionals are invited to register for Concurrency's in-person educational events in Milwaukee, Madison and Chicago on the power of bringing together Microsoft Lync and Microsoft Dynamics CRM.
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Press Release
February 14, 2013
Technology leverages customer data to deliver highly relevant product offers during sales and service calls handled by enterprise contact centers.
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Press Release
January 17, 2013
Executives' deep expertise, experience tailored to the market opportunity.
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Press Release
January 7, 2013
The leading industry research firm issues its annual call for nominations to recognize individuals' and organizations' leadership and accomplishments.
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Press Release
December 12, 2012
New research will assess how customer service use applications and technology to empower their agents to effectively handle multi-channel customer interactions.
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Press Release
November 16, 2012
New capability supports established marketing partnerships and co-marketing investments.
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November 6, 2012
New research shows current practices and technologies continue to fall short in the customer experience
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Press Release
October 26, 2012
Largest industry analyst technology innovation awards honor technology vendors.
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October 25, 2012
Sujay Rao's combined expertise in web applications, telephony infrastructure to support company's growth.
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Press Release
October 24, 2012
Largest industry analyst business technology awards honor individuals and organizations that demonstrate leadership to achieve spectacular outcomes.
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Press Release
October 16, 2012
B2B and B2C Pros including Ford Motor Company's Global Digital & Multimedia Communications Manager warm up the fall lineup of marketing pros.
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September 19, 2012
New capability recommends highest-relevancy partnerships to deliver higher ROI, improve the customer experience & increase campaign effectiveness.
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Press Release
August 13, 2012
Atencion Telefonica - Mexican call center provider with over 4,000 employees and clients like Telcel, Banamex, HSBC and others - announced the expansion of its operations into the United States, through their division AtelUSA (www.atelusa.com).
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Press Release
July 27, 2012
New capability delivers high lead-to-sale conversion rates for marketing partners.
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Press Release
June 26, 2012
Customer Interaction Solutions magazine acknowledges TeamSupport's innovation.
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Press Release
June 22, 2012
The leading business technology research firm issues its sixth annual call for nominations to recognize individuals' and organizations' leadership and accomplishments.
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Press Release
May 15, 2012
Customer interaction solutions magazine recognizes TeamSupport's customer focus.
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Press Release
April 11, 2012
Research will assess and improve customer interactions with contact center agents.
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