Search News by Tag: contact center

184 news stories found

Press Release April 9, 2020
Implementing the Right Technologies Enables You to Support Your Customers Now.
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Press Release April 8, 2020
Outsourced sales and contract sales organization, Sales Partnerships, Inc. awarded as the top field sales organization in America. The largest sales awards globally, the Stevie Awards, recognized the top sales organizations in the US.
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Press Release March 11, 2020
Company's Global Alliance Ecosystem Expands Reach with Workforce Automation
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Press Release March 11, 2020
Revenue Storm Honored to Have Won Their Fifth Stevie Award
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Press Release February 12, 2020
Improved Efficiency, Employee Engagement and Customer Experience Pays Off for Providers
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Press Release January 25, 2020
Global Banking & Finance Review announces the list of winners for its annual awards program 2019
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Press Release January 23, 2020
Industry Leaders to Share How Transforming Contact Centers Pays Off
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Press Release January 14, 2020
Intradiem Celebrates Fourth Consecutive Year of Record Growth
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Press Release November 25, 2019
Real-Time Agent Development Pays Off with Improved Engagement and Significant Cost Savings
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Press Release November 19, 2019
Real-Time Capabilities Pay Off by Improving Efficiency, Agent Engagement, and Customer Experience
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Press Release November 7, 2019
Callnovo, the global multilingual customer service contact center, offers a powerful bilingual outsourcing solution in English and Spanish for Utsource's European market.
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Press Release October 24, 2019
Callnovo, the benchmark service provider for cross-border e-commerce overseas customer call center, can bring the significant value to COD model industries.
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Press Release October 1, 2019
Workforce Automation Drives Significant Value with Real-Time Capabilities on Agent Engagement, Customer Experience and Efficiency
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Press Release September 18, 2019
Scalable, Secure Platform to Process High Volumes of Real-Time Contact Center Data
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Press Release September 4, 2019
The Forefront Roadshow is Scheduled to Gather in October and November 2019
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Press Release August 1, 2019
Nancy Munro, CEO of Verbal Transactions will be one of the featured presenters at the next PACE NY Contact Center Technology Forum & Supplier Expo
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Press Release July 22, 2019
Callnovo, which has been deeply involved in the multilingual cross-border e-commerce customer service industry for more than ten years, provides an efficient customer service outsourcing solution to help Chinese export cross-border
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Press Release July 15, 2019
Callnovo plays a decisive role in Liugong's overseas service system and distributor's capacity building as a third-party customer service outsourcing provider.
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Press Release June 30, 2019
There are considerable opportunities in the overseas security market, especially the national market along the "The Belt and Road Initiative," which is an opportunity for China's security brands to make great achievements.
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Press Release June 26, 2019
Real-Time Capabilities Improve Efficiency, Agent Engagement and CX
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