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184 news stories found
Press Release
September 21, 2026
The list helps buyers find Dynamics 365 CRM partners with proven experience in manufacturing, field service, professional services, government, nonprofit and membership organizations.
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Press Release
June 1, 2026
Piedmont Global's first launch as a Strategic Globalization Organization pairs population intelligence with human and AI interpretation, uniting intelligence and execution in a single integrated model.
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Press Release
March 9, 2026
The continuing education leader earns its sixth workplace culture award, with recognition driven by direct employee feedback and rigorous data analysis from Best Companies Group.
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Press Release
February 4, 2026
AvidTrak offers a direct alternative for businesses and marketing agencies through the lead maximizer, its fully native contact center designed to work seamlessly with AvidTrak's call tracking platform.
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Press Release
February 2, 2026
This is the first Gold Award and fifth Stevie Award, winning Silver the past two years and Bronze the two years prior.
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Press Release
December 16, 2025
This honor marks the fifth time WebCE has been recognized for its inclusive, people-first workplace culture
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Press Release
September 8, 2025
WebCE's Iowa insurance exam prep catalog is now the nation's most comprehensive for Iowa insurance staff adjusters, independent adjusters, and appraisers looking to comply with Iowa's new licensing requirements from Senate File 619
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Press Release
March 18, 2025
Fourth Consecutive Stevie Win Highlights WebCE's Continued Commitment to Excellence in Customer Service
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Press Release
February 20, 2025
TextChat's AI-Powered MetaChannel Platform Helps Outsourced Contact Centers Deliver AI Solutions with Seamless Human Handoff
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Press Release
October 24, 2024
Hyro's AI seamlessly integrates with Cisco's telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system
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Press Release
September 17, 2024
"By integrating Hyro's advanced AI capabilities with the NICE CXone platform, Inova is taking a significant step forward in revolutionizing the way we engage with patients and team members," said Matthew Kull, EVP Chief Information & Digital Officer
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Press Release
July 25, 2024
DoorBell is an easy-fast "tap to video talk" for 1:1 comms with no login, password or download required. Visitors can also text chat during the video call and is integrated with a 24.7 chatbot for offline comms.
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Press Release
April 27, 2024
Contact Center as a Service (CCaaS) is a cloud-based solution that integrates the latest contact center technology with businesses, offering seamless customer experiences across all channels.
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Press Release
April 23, 2024
WebCE Wins Third Consecutive Customer Service Award Commends Recent Efforts
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Press Release
September 8, 2023
Independent analysis of software rates technology providers on products that address key elements of contact centers and platforms across seven product and customer experience evaluation categories.
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Press Release
September 6, 2023
Independent analysis of software rates technology providers on products that address key elements of agent management within contact centers across seven product and customer experience evaluation categories.
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Press Release
September 1, 2023
Independent analysis of software rates technology providers on products that address key elements of contact centers and platforms across seven product and customer experience evaluation categories.
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Press Release
May 5, 2023
Pianist Orrin Evans Hosts Inaugural JAZZ TRAIN with Stops at Amtrak Stations in New York, Newark and Philadelphia Before Arriving in Pittsburgh for Four Nights of Stellar Music
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Press Release
April 26, 2023
Promote your solutions on the World's Largest Channel Video Network ChannelPartner.TV with topics on Cybersecurity, AI, Cloud, IoT, IIoT, ESG CMOs CROs, CISOs, CSOs, CIOs, CFOs, CEOs and others.
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Press Release
December 22, 2022
Independent analysis of customer experience management suites rate technology providers that support business systems and tools across seven product and customer experience evaluation categories
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